Insurance Coordinator

REGUL SOLUTIONS; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

REGUL SOLUTIONS is hiring an Insurance Advisor / Counsellor in Bengaluru, Karnataka, requiring a minimum of 2+ years of experience in hospital insurance claims handling for IP & OP patients. The candidate should provide hands-on support in TPA coordination, insurance approvals, and claim processing within a hospital setup.

This role involves efficiently managing insurance claim processes, assisting patients with documentation, and ensuring effective communication between patients and insurance providers.

Qualifications

• Minimum 2+ year experience in hospital insurance/TPA operations mandatory.
• Experience only from the hospital industry.
• Good communication and interpersonal skills.
• Kannada speaking is mandatory.
• Ability to handle patients and insurance queries professionally.

Responsibilities

• Handle IP & OP insurance claim processes efficiently.
• Coordinate with TPAs for approvals, queries, and claim settlements.
• Assist patients with insurance documentation and billing procedures.
• Follow up on pending approvals and claim status.
• Ensure smooth communication between patients, insurance companies, and hospital departments.

Skills

communication

patient counseling

insurance documentation

ip billing

op billing

tpa

Job description

Job Summary

We are hiring an Insurance Advisor / Counsellor with minimum 1+ year of experience in hospital insurance claims handling for IP & OP patients. The candidate should have hands‑on experience in TPA coordination, insurance approvals, claim processing, and patient insurance support within a hospital setup.

Key Responsibilities

• Handle IP & OP insurance claim processes efficiently
• Coordinate with TPAs for approvals, queries, and claim settlements
• Assist patients with insurance documentation and billing procedures
• Follow up on pending approvals and claim status
• Ensure smooth communication between patients, insurance companies, and hospital departments

Requirements

• Minimum 2+ year experience in hospital insurance/TPA operations mandatory
• Experience only from hospital industry
• Good communication and interpersonal skills
• Kannada speaking is mandatory
• Ability to handle patients and insurance queries professionally

Skills

• communication
• patient counseling
• insurance documentation
• ip billing
• op billing
• tpa