Insurance Back Office Executive

GK Energy Limited; Pune District; On-site; INR 200,000 - 300,000; Full time

Job summary

GK Energy Limited is seeking a detail-oriented insurance back office associate to join our team in Pune. You will support policy administration, claims processing, customer inquiries, and data management in a fast-paced environment.

The role emphasizes accuracy, teamwork, and strong communication as you collaborate with underwriters, agents, and clients to ensure timely policy issuance and renewal, while maintaining organized records and responsive service.

Qualifications

• Sales experience in insurance or financial services is preferred.
• Strong interpersonal and written/verbal communication skills are required.
• Ability to work independently and as part of a team is essential.
• Proficiency in MS Office and CRM software is expected.
• Insurance license (Life, Health, and/or Property & Casualty) preferred or willingness to obtain one.

Responsibilities

• Process insurance policies, endorsements, and cancellations accurately and efficiently.
• Handle incoming and outgoing correspondence related to policies and claims.
• Assist in preparing quotes and proposals for clients.
• Verify and maintain accurate policyholder information in the database.
• Support claim processing by collecting necessary documentation from customers.
• Respond to inquiries regarding coverage, premiums, and claim status.
• Collaborate with underwriters, agents, and brokers to ensure timely policy issuance and renewal.
• Perform administrative tasks such as filing, scanning, and organizing documents.

Skills

Sales experience

Interpersonal skills

Communication skills

Independent work

Education

High school diploma or equivalent

Bachelor’s degree in Business Administration or Finance

Tools

MS Office

CRM software

Insurance license management

Job description

We are seeking a detail-oriented and organized individual to join our insurance back office team. As an insurance back office associate, you will be responsible for supporting various administrative tasks related to insurance policies, claims processing, customer inquiries, and data management. The ideal candidate should have a strong understanding of insurance operations, excellent communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities:

Process insurance policies, endorsements, and cancellations accurately and efficiently.

Handle incoming and outgoing correspondence related to insurance policies and claims.

Assist in the preparation of insurance quotes and proposals for clients.

Verify and maintain accurate policyholder information in the database.

Support claim processing by collecting the necessary documentation and information from customers.

Respond promptly to customer inquiries regarding policy coverage, premiums, and claim status.

Collaborate with underwriters, agents, and brokers to ensure timely and accurate policy issuance and renewal.

Perform administrative tasks such as filing, scanning, and organizing documents.

Requirements:

• High school diploma or equivalent Bachelor’s degree in Business Administration, Finance, or related field preferred.
• Proven track record in sales, preferably in the insurance or financial services industry.
• Strong interpersonal skills and ability to build rapport with clients.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in MS Office and CRM software.
• Insurance license (Life, Health, and/or Property & Casualty) preferred or willingness to obtain one.