Inside sales executive- Export for pharma

JobItUs; Mumbai; On-site; INR 350,000 - 750,000; Full time

Job summary

JobItUs in Mumbai is seeking an Inside Sales Executive – Export to drive new revenue through structured calling, digital outreach, and remote account management. You will target dealers, distributors, pharmacies, chemists, medical stores, and GP clinics to source, pitch, convert, and grow accounts.

The role emphasizes pharma export experience, CRM proficiency, and a track record of achieving revenue targets.

Qualifications

• 1–4+ years of Inside Sales / Telesales in Pharma Export (B2B).
• Strong phone selling, objection handling, and closing skills.
• Excellent spoken and written communication; ability to use WhatsApp/email.
• Familiar with CRMs, spreadsheets, and WhatsApp Business workflows.

Responsibilities

• Execute daily outbound calling and follow-ups to pharma retailers to drive order bookings and revenue.
• Manage structured pipeline: lead qualification, needs analysis, product mapping, pricing, and closing.
• Onboard accounts, activate first order, and build repeat order cadence with cross-sell/upsell.
• Manage end-to-end order lifecycle: quote - negotiation - coordination with supply/logistics - delivery follow-ups.

Skills

Phone selling

Objection handling

Closing skills

CRM experience

Spreadsheets

WhatsApp Business

Communication

Daily activity metrics

Tools

CRM systems

Spreadsheets (Excel/Sheets)

WhatsApp Business

Job description

Role Title: Inside Sales Executive – Export

Department: Sales – Export (B2B)

Employment Type: Full-time

No. of Positions: 10

Location: Mumbai

About Company

It is a B2B healthcare supply platform enabling efficient procurement and distributionof medical and pharma products for hospitals, clinics, and retailers across India.

Role Overview

You will drive new revenue frompharma exportvia structured calling, digital/CRM-led outreach, andremote account management. The focus is to source, pitch, convert, and grow accounts such as Dealer / Distributors, Pharmacies, Chemists, Medical Stores, CPs (Chemist Points), andGPs (General Practitioners) and to activate repeat ordering. Experience with B2B Healthcare suppliers, pharma manufacturers, dealers, and distributors is a strong plus.

Key Responsibilities

• Execute daily outbound calling and WhatsApp/email follow-ups to pharma retailers to drive order bookings and revenue.
• Run structured pipeline management: lead qualification, needs analysis, product mapping, pricing, and closing.
• Onboard accounts, activate first order, and build repeat order cadence with cross-sell/upsell.
• Manage end-to-end order lifecycle: quotation - negotiation - confirmation - coordinationwith supply/logistics - delivery status follow-ups - feedback.
• Maintain accurate records inCRM(lead status, follow-ups, conversation notes, order value,collection status).
• Own collections hygiene(as per policy) and ensure on-time payments from accounts.
• Achieve monthly revenue, conversion, AOV (average order value), and retention targets.
• Provide market feedback on pricing, availability, and competitor moves; support inside campaigns and promotions.
• Uphold compliance with applicable pharma retail norms and company policies.

Candidate Profile – Must-Haves

• 1–4+ yearsof Inside Sales / Telesales experience in Pharma Export (pharma retail, B2Bdistribution, med-surg, or FMCG to chemists preferred).
• Strongphone selling, objection handling, and closing skills.
• Language proficiencyas per role slot (see split above); clear spoken communication andwriting (WhatsApp/email).
• Familiar withCRMs, spreadsheets, and WhatsApp Business workflows.
• Discipline ondaily activity metricsand follow-through.

Good to Have

• Prior work experience withB2B Healthcare suppliers, pharma manufacturers / dealers /distributors.
• Basic knowledge ofSchedule H/H1, temperature-sensitive SKUs, andinvoicingnorms.
• Ability to runmicro-campaignsfor new launches and promotions.

KPIs & Success Metrics

• Revenueachieved vs. target (monthly/quarterly).
• Daily/Weekly activity: connected calls, demos/pitches, proposals shared.
• Conversion rate,AOV,repeat order rate,# of active accounts.
• Collections disciplineandDSO(as applicable).
• CRM hygieneand on-time follow-ups.

Questions for Inside Sales:

1. Have you managed B2B Pharma / Vaccine sales

2. Daily dialled vs connected Calls ratio, Conversion Ratio

3. Current Target Vs Achievement (Per month / Quarter / Year)

Clarification / Criteria to be considered:

• Candidates should have experience in B2B selling
• Currently should be carrying a target of minimum 6 to 8 lacs per month (at least)