Inside Sales Engineer for Evaporation Systems

Alfa Laval Mid Europe GmbH; Pune District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Alfa Laval in India seeks an Internal Sales Engineer to work with External & Inside Sales teams, promoting Alfa Laval Evaporation Systems & Technologies and delivering value to customers. You will analyze market insights, develop complex quotes, and provide technical support during quotation processes.

Strong communication and CRM usage are essential in a fast-paced, global environment. The role emphasizes customer needs understanding, proactive follow-up, and teamwork within the WIFH and Food &

Qualifications

• Engineering (Mechanical or Chemical) graduate / Diploma holder as Internal SaIes Engineer.
• Robust experience handling quotations and customer communication.

Responsibilities

• Follow established sales processes to promote Alfa Laval products and services.
• Analyze market insights and customers’ buying behavior to make sales plans.
• Develop complex quotes reflecting customer needs and value.
• Provide direct support to customers during quotation with advanced technical support.
• Use CRM tools to support the sales process.

Skills

Commercial knowledge

Customer service

Communication

Detail oriented

MS Office/Excel

Team player

Education

Engineering (Mechanical or Chemical) degree or diploma

Job description

Who you are?

You communicate clearly and confidently with customers and to internal stakeholders. You are motivated by customer relations, results and continuous improvement.

Key Responsibilities and Tasks

Work with the External & Inside Sales teams to meet and where possible exceed the customer’s requirements/expectations, which includes:

• Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services, specifically Evaporation Systems & Technologies.
• Analyze and understand market insights and the customers’ buying behavior and make sales plans according to the business unit WIFH (Water, Industrial Flow & Heat) and Food & Pharma division strategy and targets.
• Be active in the market and focus on inside customer interactions, but including some visits, focusing on customer needs understanding and delivery the value of our products and services.
• Develop complex and value quotes reflecting the customer needs stressing the unique selling points and follow up.
• Understand customer needs and offer solutions with customer values.
• Actively follow up the quote to understand if the proposed value is clear and if it matches the customer needs.
• Provide direct support to customers during the quotation process with advanced technical support (including sizing & selection).
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
• Work proactive and structured way to serve customers. Customers come always at first as per Alfa Laval culture.
• Be active member of WIFH Business Unit and Food & Pharma Division with a team spirit mindset.

You have

• Knowledge of Commercial /incoterms
• Strong customer service orientation and sense of urgency
• You demonstrate Ability to prioritize and manage multiple tasks simultaneously
• Excellent communication and interpersonal skills are your strengths
• You have an ability to express ideas clearly both in written and verbal formats
• Strong attention to detail and follow-up skillset
• Strong working knowledge of Microsoft Office and Email systems, specifically strong excel skills
• Teamwork and team player

Qualification & Experience

• Engineering (Mechanical or Chemical) graduate / Diploma holder as Internal SaIes Engineer having robust experience of handling quotations and customer communication.
• Minimum 5~10 Years of experience in any similar Food, Pharma and Water Industries.

The position is located in India

Why Should You Apply?

• An Exciting place to build your career in the sales team having the opportunity to expand your global network inside- and outside Alfa Laval with different nationalities.
• Excellent opportunity to work with a global leader within the key technology areas of heat transfer, separation, and fluid handling.
• We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.

Note – We care about diversity, inclusion and equity in our recruitment processes.

We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Psychometric assessments, and upon application, you will be invited to play the assessment games.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Meet our dedicated people who always go the extra mile

Alfa Laval Career Site