Inside Sales Associate | Commerce India

Fynd (Shopsense Retail Technologies Ltd.); Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Learning Wallet

Comprehensive Mediclaim policy

Job summary

Fynd is seeking an experienced Inside Sales professional to drive outbound activity, qualify opportunities, and schedule product demos with enterprise brands, retailers, and ecommerce clients in the Indian market. You will lead the leads-to-bookings funnel, improve conversions, and build lasting relationships while staying informed about retail and SaaS trends.

The role requires a proven track record in scheduling demos, strong negotiation and communication skills, and the ability to thrive in a

Qualifications

• 3+ years in Inside Sales, SaaS Sales, Ecommerce, or Retail Sales.
• Strong outbound calling and lead generation experience.
• Proven track record in scheduling demos and driving sales conversations.
• Excellent verbal communication and relationship-building skills.

Responsibilities

• Drive outbound sales activities through calls, emails, and other communication channels.
• Connect with potential clients to understand business requirements and schedule product demos.
• Engage with enterprise brands, retailers, and ecommerce businesses to generate qualified opportunities.
• Drive and optimize the leads-to-bookings funnel to improve conversions.
• Meet and exceed assigned sales and demo scheduling targets.
• Build and maintain strong relationships across brands and retail partners.
• Improve customer communication, objection handling, and sales pitch effectiveness.
• Understand customer pain points and align Fynd’s solutions accordingly.
• Stay updated on Indian retail, ecommerce, and SaaS market trends.
• Conduct market research and brand interactions to derive business insights.
• Prepare effective client presentations, reports, and business proposals.

Skills

Outbound calling

Lead generation

Demo scheduling

Negotiation

Relationship building

Verbal communication

Presentation skills

Tools

PowerPoint

Job description

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare

What will you do at Fynd?

• Drive outbound sales activities through calls, emails, and other communication channels
• Connect with potential clients to establish rapport, understand business requirements, and schedule product demos
• Engage with enterprise brands, retailers, and ecommerce businesses to generate qualified opportunities
• Drive and optimize the leads-to-bookings funnel to improve conversions
• Meet and exceed assigned sales and demo scheduling targets
• Build and maintain strong relationships across brands and retail partners
• Improve customer communication, objection handling, and sales pitch effectiveness
• Understand customer pain points and align Fynd’s solutions accordingly
• Stay updated on Indian retail, ecommerce, and SaaS market trends
• Conduct market research and brand interactions to derive business insights
• Prepare effective client presentations, reports, and business proposals

Some specific Requirements

• 3+ years of experience in Inside Sales, SaaS Sales, Ecommerce, or Retail Sales
• Strong experience in outbound calling and lead generation
• Proven track record in scheduling demos and driving sales conversations
• Excellent verbal communication and relationship-building skills
• Understanding of Ecommerce, Retail Tech, and Supply Chain ecosystem
• Ability to engage in enterprise-level conversations with brands and retail partners
• Strong negotiation and customer handling capabilities
• Ability to understand business margins and revenue impact
• Strong presentation and PPT skills
• Self-driven, customer-centric, and target-oriented mindset
• Ability to multitask and thrive in a high-growth, fast-paced environment
• Immediate joiners will be preferred

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

• Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
• Your well-being is our priority.
• Comprehensive Mediclaim policy for you, your spouse, children, and parents

Culture

We believe in building strong teams and lasting connections.

Regular community engagement and team-building activities

Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!