Inside Sales Assoc Manager

Accenture; Gurugram District; On-site; INR 1,600,000 - 2,600,000; Full time

Job summary

Accenture is seeking an experienced Inside Sales Associate Manager to lead a team and transform sales into a future‑ready, digital B2B revenue engine. You will drive lead generation, engage customers through digital channels, and coordinate with sales/marketing for events and campaigns.

The role requires 10–14 years of experience in advertising sales, client engagement, and quota attainment. Accenture offers a global environment and diverse growth opportunities.

Qualifications

• Strong coping, emotional resilience, and stress‑management skills.
• Excellent verbal and written communication.
• Ability to manage multiple streams and adapt to change.
• Experience in advertising sales and client engagement.
• Experience working against a quota to exceed targets.
• CRM system experience.

Responsibilities

• Lead and coach a team, setting clear expectations and providing ongoing feedback.
• Defines operational strategies, conducts needs assessments, and ensures production, quality, and customer‑service standards.
• Recruit, train, schedule, assign, coach, and evaluate employees; manage performance.
• Liaise with clients and deliver client asks; drive process improvements.
• Conduct weekly/monthly/quarterly reviews with supervisors.
• Generate regular reports on metrics, trends, and KPIs; use data‑driven insights to improve DIS review processes.

Skills

Inside Sales

Team Management

CRM Systems

Communication Skills

Quota Experience

Strategic Advisory

Advertising Sales

Financial Acumen

Relationship Building

Problem Solving

Education

Graduation

Tools

CRM Platforms

Job description

Skill required: Digital Inside Sales - Inside Sales

Designation: Inside Sales Assoc Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do? Transforming sales to become a future‑ready and digital B2B revenue engine. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face‑to‑face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost‑effective and scalable, making it ideal for modern sales strategies. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre‑sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.

What are we looking for?

• Strong coping, emotional resilience, and stress‑management skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Problem‑solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and stakeholders
• Communication- Excellent verbal and written communication skills to convey ideas, instructions, and information clearly
• Conflict resolution- Proficiency in resolving conflicts and handling difficult situations with diplomacy and professionalism.
• Adaptability- Comfort synthesizing and analyzing information from multiple streams. Show agility while managing changing circumstances, adapt to new technologies, and navigate through evolving business environments.
• Relationship building
• Time Management
• Financial Acumen
• Creativity and Innovation
• People Management
• Experience in advertising sales, media account management, successful client engagement & consistent business growth.
• Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs.
• Experience in providing strategic advice to help advertisers get the best return on advertising investments.
• Ability to assess customer needs and successfully pitch on value propositions.
• Ability to communicate effectively across various levels, including senior marketing leaders.
• Flexibility in switching between duties and assignments as per requirement.
• Experience working with CRM systems.
• Dependable, reliable with strong work ethic and time management skills.

Roles and Responsibilities:

• Team Management:
  • Lead and support a team, setting clear expectations and providing ongoing coaching and feedback.
  • Foster a collaborative and inclusive team environment that encourages open communication and professional growth.
• Business Operator:
  • Determines operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/ benefit analyses.
  • Defining user requirements; establishing production, quality, and customer‑service standards; contributing information and analysis to the organization.
  • Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing & completing action plans; driving process improvement initiatives & quality assurance programs.
  • Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Liaise with clients and deliver client asks.
  • Coaching and mentoring supervisors to enable them to effectively manage their teams.
  • Conduct weekly/monthly/quarterly reviews with supervisors.
• Policy Adherence:
  • Collaborate with relevant stakeholders to ideate. Drive the right team culture & ensure process compliance.
• Performance Reporting and Analysis:
  • Generate regular reports on metrics, trends, and key performance indicators (KPIs). Utilize data‑driven insights to improve DIS review processes and identify areas for enhancement.
• Risk Management:
  • Identify potential risks and proactively implement measures to mitigate these risks.
  • Stay informed about industry best practices and evolving challenges.
• Cross‑functional Collaboration:
  • Collaborate with other teams to align review practices with broader company objectives.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.