InP - Managed Service Operations Analyst II

FIS; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A financial services company in Mumbai is seeking a Managed Service Operations Analyst. The role involves support for the entire trade lifecycle, from execution to settlement, while ensuring adherence to operating procedures and service agreements. Candidates should have a Bachelor's degree and at least 2 years of experience in operations within a financial institution, with strong multitasking and communication skills. This is a full-time position focusing on improving client experiences.

Qualifications

• 2+ years of experience in Operations or in a financial institution.

Responsibilities

• Support the front to back trade lifecycle from execution to settlement.
• Ensure adherence to Standard Operating Procedures and Service Level Agreements.
• Improve day-to-day services and overall client experience.

Skills

Ability to multitask

Microsoft office literate

Excellent communication skills

Ability to work in a high-pressure environment

Education

Bachelor's Degree in Business Management or Finance

Job description

• Type Of Hire: Experienced (relevant combo of work and education)
• Education Desired: Bachelor's Degree
• Position Type: Full time

General Duties & Responsibilities

As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement.

You will form partnerships with our client’s oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements.

You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and support a 'we challenge' mindset.

Education Requirements

Associate’s or Bachelor’s degree in Business Management or Finance, or an equivalent level degree. (Americas region this is preferable but not mandatory)

2+ years of experience in Operations or working in a multinational bank or financial institution. (Americas region this is preferable but not mandatory)

General Knowledge, Skills & Abilities

• Ability to multitask
• Microsoft office literate
• Excellent communication skills/personality for client interaction
• The candidate should ideally be able to work effectively in a high-pressure environment requiring elite level organization, and multi-tasking within time sensitive parameters

FIS Job Level Description

Career level professional individual contributor role. Experienced, fully qualified professional with a full understanding of their area of expertise. Works independently on problems of diverse scope.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass