Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the worlds leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our peopleKyndrylsthat means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
- Provide high-level technical support for complex issues related to infrastructure, deployment, and system integrations. Lead the investigation and resolution of critical incidents.
- Design, implement, and optimize continuous integration and continuous deployment (CI/CD) pipelines to ensure seamless software delivery and deployment processes.
- Manage and automate the deployment, scaling, and monitoring of infrastructure across multiple environments.
- Monitor system performance, identify bottlenecks, and implement optimizations to improve efficiency, reliability, and scalability of applications and infrastructure.
- Ensure adherence to security best practices and compliance requirements. Implement and manage security controls and policies to safeguard the organizations infrastructure and data.
- Work closely with development teams to understand application requirements and provide guidance on DevOps best practices.
- Maintain comprehensive documentation of systems, processes, and workflows. Generate reports and metrics to track performance and highlight areas for improvement.
- Contribute to the strategic planning of DevOps initiatives, including the evaluation and adoption of new tools and technologies to support business goals.
- Integrate the Ansible Tower with service management tools (e.g., ServiceNow, Jira) to enhance IT workflows and streamline event automation processes.
- Collaborate with cross-functional teams to gather requirements and implement automation solutions.
- Use Git for version control and collaboration on Ansible playbooks and scripts.
- Write and maintain Python scripts to support automation tasks and integration with other tools.
- Develop and maintain shell scripts for various automation tasks.
- Troubleshoot and resolve issues related to Ansible Tower, playbooks, and integrations.
- Monitor and maintain Ansible Tower infrastructure, ensuring high availability and performance.
- Document automation processes, configurations, and standard operating procedures.
Your Future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. Its a excellent chance for database administrators or other techs to break into the cloud. Its also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, youll find the opportunity here.
Who You Are
Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others.
Required Technical and Professional Experience:
- 5+ years of proven experience with Ansible and Ansible Tower in an enterprise environment.
- Strong proficiency in writing Ansible playbooks and roles.
- Experience with integrating Ansible Tower with other tools, e.g. service management tools.
- Proficient in using Git for version control and collaboration.
- Robust Python scripting skills for automation and integration tasks.
- Experience in handling Linux infrastructure troubleshooting,
- Solid shell scripting skills for automation tasks.
- Familiarity with event automation concepts and tools.
- Solid understanding of infrastructure as code (IAC) principles.
- Hands-on experience in AWS cloud advanced services and Python, Ansible, and shell scripting.
- Expertise in CI/CD tools (e.g., CodeBuild, CodeCommit, GitLab , GitHub).
- Strong experience with AWS cloud platform
- Advanced scripting skills (e.g., Python, Bash, Ansible, Type Script).
- Experience with infrastructure as code (e.g., Ansible).
- Familiarity with monitoring and logging tools (e.g., Datadog)
- Expertise in AWS services (e.g., ECS, RDS, Aurora, S3, Lambda, IAM, CDK, Security services etc).
- Proficiency in infrastructure automation tools (e.g., AWS CloudFormation)
- Solid experience with scripting and automation (e.g., Python, Bash).
- Experience with monitoring and logging tools (e.g., CloudWatch).
Preferred Technical and Professional Experience:
- Excellent troubleshooting and problem-solving skills.
- Strong communication and collaboration skills.
- Ability to work independently and as