Infrastructure Engineer

Pico; Hyderabad; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Pico Technology India Private Limited is seeking an experienced Infrastructure Engineer for its Hyderabad office. You will support, implement, and maintain corporate IT environments, including Citrix VDI, Windows Server, and Microsoft 365.

The role involves collaboration with multiple stakeholders, asset management, and ensuring high availability across systems. The ideal candidate has 5+ years in infrastructure engineering, 3+ years in Citrix environments, and 2+ years in desktop support, with

Qualifications

• 5+ years as Infrastructure engineer managing corporate IT stack.
• 3+ years architecting and managing Citrix Solutions with Virtual Desktops and NetScaler VPN.
• 2+ years of user desktop support experience.
• Excellent writing and documentation skills; ability to communicate clearly.
• Ability to multi-task and adapt priorities in a 24/7 production environment.
• Professionalism and attention to detail for reliable operations.
• Experience with automation and scripting is a plus.

Responsibilities

• Implement and support technologies for the corporate IT environment.
• Manage assets and support employees within the India offices.
• Design, deploy, and manage Citrix VDI solutions for performance and stability.
• Coordinate with stakeholders across the business to communicate issues and solutions.
• Document issues and maintain a knowledge base for transfer.
• Ensure high availability, security, and reliability across internal and client systems.
• Participate in weekend on-call rotation.
• Handle special projects and tasks as assigned.

Skills

Project management

Team Leadership

Communication

Tools

Citrix VDI

NetScaler VPN

Windows Server

Microsoft 365

Linux Administration

PowerShell

Active Directory

Job description

• Project management experience
• Team Leadership Experience

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.

Job Title

Infrastructure Engineer (Hyderabad)

Corporate Title

Commensurate with skills and experience

Purpose of the role

As an Infrastructure Engineer, the candidate will be an integral part of a team and have a diverse technology background to support, implement, and maintain all aspects of the corporate IT environment. This includes, at times, both user support and backend systems. A successful candidate will provide support, analysis, recommendations for improvement, and help drive initiatives to completion. The engineer will engage in strategic planning and tactical activities to continuously improve and meet business needs.

Responsibilities and duties (include but not limited to)

• Implement and support technologies for the corporate IT environment.
• Manage assets and support employees within the local India offices.
• Design, deploy, and manage Citrix VDI solutions, ensuring efficient performance and stability.
• Liaising with multiple stakeholders across all areas of the business on a daily / weekly basis keeping all informed regarding issues and solutions
• Create, contribute, and maintain a working knowledge base and document issues that are conducive to knowledge transfer.
• Ensuring scalability, high availability, security, and reliability are delivered and maintained to all relevant internal and client systems.
• Continuous Improvement via performance analysis and optimization, capacity management, problem management, and incident management
• Participate in weekend on call coverage rotation.
• Perform and manage any special projects/tasks assigned.

Education, Skills, And Background (incl. Education And Experience Requirements)

• 5+ years of working experience as an Infrastructure engineer managing various technologies relevant to the Corporate Technology stack.
• Technologies will include but are not limited to: Desktop Virtualization and Server Virtualization, VPN Solutions, Windows Server Administration, Microsoft 365, Linux Administration.
• 3+ years’ experience with architecting and managing Citrix Solutions environments with Virtual Desktops and NetScaler VPN
• 2+ years of user desktop support experience
• Proven ability to work effectively independently and within a team using own initiative.
• Excellent communication skills; clearly convey information, excellent writing / documentation skill
• Ability to multi-task and change priorities as needed
• Professionalism to support a 24/7 production environment
• Drive, passion, commitment, and attention to detail

Preferred/Nice To Have

• Solid experience in automation and scripting languages (PowerShell knowledge preferred)
• Experience with designing and implementing Windows Active Directory environments
• Project management experience
• Team Leadership Experience

Working Arrangements

This is an Hybrid (3 days in office - 2 days WFH) position located out of our India office. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to APAC, USA and EMEA).

Important Data Privacy Information

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Be a part of Pico Family

Pico is an equal opportunity employer.

Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

All employment decisions at Pico are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.