Information Technology Coordinator

Radisson-Hotel-Group; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hotel discounts

Friends & Family discounts

F&B and Spa discounts

Job summary

Radisson Hotel Group in Bengaluru, India seeks an Information Technology Specialist to join a dynamic IT team. The role focuses on hands-on technical support, network stewardship, and service excellence to ensure seamless guest experiences.

The ideal candidate will bring solid IT support and problem-solving skills, strong communication, and a proactive mindset to stay ahead of technology needs. Join a globally recognized hospitality brand with rich development opportunities.

Qualifications

• Proven IT support and troubleshooting experience.
• Excellent problem-solving skills for complex technical issues.
• Strong communication and customer-centric interpersonal skills.
• Proactive, adaptable, and eager to embrace new technologies.
• Collaborative team player with strong organizational skills.
• Familiarity with network infrastructure, hardware, and software systems.
• Knowledge of Microsoft Windows operating systems and Office applications.
• Basic understanding of IT security principles and best practices.

Responsibilities

• Provide hands-on technical support to hotel teams, resolving hardware and software-related issues promptly and efficiently.
• Collaborate with the IT team to implement, maintain, and troubleshoot network and system infrastructure.
• Monitor and respond to IT service requests, adhering to service level agreements and providing excellent customer service.
• Support the installation and configuration of new hardware, software, and peripheral devices.
• Assist in user training and documentation to ensure proficient technology usage by hotel staff.
• Contribute to IT projects, upgrades, and enhancements, ensuring successful implementation and minimal disruption to operation.
• Maintain accurate IT inventory records and assist in the procurement of hardware and software resources.
• Stay up to date with the latest IT trends, providing recommendations for technology improvements and optimizations.

Skills

IT support

Troubleshooting

Communication

Proactive mindset

Team player

Networking basics

Windows & Office

IT security basics

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a Information Technology Specialist to join our vibrant team. At RHG , we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As an Information Technology Specialist, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Provide hands-on technical support to hotel teams, resolving hardware and software-related issues promptly and efficiently.
• Collaborate with the IT team to implement, maintain, and troubleshoot network and system infrastructure.
• Monitor and respond to IT service requests, adhering to service level agreements and providing excellent customer service.
• Support the installation and configuration of new hardware, software, and peripheral devices.
• Assist in user training and documentation to ensure proficient technology usage by hotel staff.
• Contribute to IT projects, upgrades, and enhancements, ensuring successful implementation and minimal disruption to operation.
• Maintain accurate IT inventory records and assist in the procurement of hardware and software resources.
• Stay up to date with the latest IT trends, providing recommendations for technology improvements and optimizations.

Qualifications

• Proven IT support and troubleshooting experience.
• Excellent problem-solving skills for complex technical issues.
• Strong communication and customer-centric interpersonal skills.
• Proactive, adaptable, and eager to embrace new technologies.
• Collaborative team player with strong organizational skills.
• Familiarity with network infrastructure, hardware, and software systems.
• Knowledge of Microsoft Windows operating systems and Office applications.
• Basic understanding of IT security principles and best practices.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!Ifyou’reready tobring your talent, energy, and passion,we’dlove to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.