Information and Communication Technology System Maintenance Expert

Ckim Promoters; Siliguri; On-site; INR 300,000 - 460,000; Full time

Job summary

Ckim Promoters in Siliguri (India) is seeking an IT Support Technician to maintain and troubleshoot the organization's IT systems, hardware, and network infrastructure. You will monitor performance, install and update OS and applications, and diagnose issues to keep operations smooth.

The role requires hands-on problem solving, documentation of configurations and incidents, and strict adherence to security policies and data protection guidelines.

Responsibilities

• Maintain and troubleshoot IT systems, hardware, software, and network infrastructure.
• Monitor system performance and identify technical issues.
• Install, configure, and update operating systems, applications, and IT equipment.
• Diagnose and resolve hardware, software, connectivity, and system-related problems.
• Perform routine system maintenance, backups, updates, and security checks.
• Provide technical support to users and resolve service requests within defined timelines.
• Maintain documentation of systems, configurations, incidents, and maintenance activities.
• Follow IT security policies, data protection requirements, and organizational procedures.

Job description

• Maintain and troubleshoot IT systems, hardware, software, and network infrastructure.
  
• Monitor system performance and identify technical issues.
  
• Install, configure, and update operating systems, applications, and IT equipment.
  
• Diagnose and resolve hardware, software, connectivity, and system-related problems.
  
• Perform routine system maintenance, backups, updates, and security checks.
  
• Provide technical support to users and resolve service requests within defined timelines.
  
• Maintain documentation of systems, configurations, incidents, and maintenance activities.
  
• Follow IT security policies, data protection requirements, and organizational procedures.