Info Security Incident Management Specialist II A

Bank of America; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Bank of America is seeking a Security Event Management QA specialist to join the GIS team in Mumbai/Chennai. You will collaborate with global teams to support project delivery, ensuring timely, complete, and correct execution of SOC processes while applying and improving security controls.

Ideal candidates have 4–6 years in information security, experience with SIEM tools (ArcSight), and a strong ability to analyze threats with open-source resources.

Qualifications

• Experience in Information Security and threat detection across security domains.
• Exposure to SIEM tools and incident response processes.
• Knowledge of open source tools for domain information gathering.

Responsibilities

• Timeliness in meeting SLA and project timelines.
• Ensure completeness and accuracy of SOC processes.
• Apply security controls to improve continual improvement and incident management.

Skills

Information Security

Threat detection

Open source tools

Networking basics

ArcSight familiarity

Education

Engineering/CS degree

Tools

ArcSight (SIEM)

DLP tools

Job description

About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program and identifies and addresses vulnerabilities, develops, deploys and manages a risk-based controls portfolio, manages and operates a global security operations center that monitors, detects and responds to cybersecurity incidents.

The individual will be part of Security Event Management QA team and will be required to collaborate with both internal and external global teams across various locations for the project delivery.

Responsibilities

• Timeliness, meets established SLA
• Completeness, accomplishes all steps of the SOC
• Correctness, properly achieves desired end state of the Continual Improvement

Requirements

• Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)
• Certifications, If Any: CEH, Security+, CCNA or any equivalent
• Experience Range: 4 – 6 years
• Foundational skills: Experience in Information Security
• Experience in M&T all work types, at least 1 year exposure to same
• Experience in identifying threats and applying security controls to detect those users
• Experience and ability to quickly use open source tools to gather information on a domain or subject
• Self-motivated individual willing to learn new skills and accomplish goals within a short timeframe
• Good understanding of Security Event Management tools, techniques and processes
• Ability to leverage technical skills to correlate data to streamline analysis process
• Familiarity with and basic understanding of networking systems, firewalls, simple DNS & DHCP, security vulnerabilities, exploits, attacks and malware
• Ability to relate technical issues to non-technical associates / business owners understanding of vulnerabilities, exploitation, tools and techniques especially ArcSight (SIEM tool)
• Communication skills Microsoft Office applications

Desired Skills

• Knowledge of SIEM, GRC tools
• DLP knowledge preferred.
• Experience detecting Insider Threats and placing controls within an organization to protect against these threats
• Network / Systems / Information Security Administration knowledge

Work Timings: 11:30 AM to 8:30 PM

Job Location: Mumbai and Chennai

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.