Info Security Incident Management Specialist I B

Bank of America; Maharashtra; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A global banking institution is seeking an Info Security Incident Management Specialist in Mumbai, India. This mid-senior level role involves collaborating with global teams to drive Security Event Management initiatives. Candidates should have 5-9 years of experience in Information Security and relevant certifications. The position offers full-time employment with responsibilities including meeting SLAs and ensuring completeness and correctness in operations.

Qualifications

• Experience in Information Security.
• 5 - 9 years of relevant work experience.
• Certifications: Security+, CCNA or equivalent.

Responsibilities

• Meet established service level agreements (SLAs).
• Complete all steps of the Security Operations Center (SOC).
• Ensure accuracy in achieving desired outcomes.

Skills

Information Security

Cyber Security SOC work

Incident handling

Communication skills

Microsoft Office applications

Education

B.E./B.Tech/M.E./M.Tech/B.Sc./M.Sc./BCA/MCA

Tools

SIEM

GRC tools

Cloud platforms (Azure, AWS, Google Cloud)

Job description

Info Security Incident Management Specialist I B

About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

Job Description
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization.

Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions through a centrally managed, globally integrated delivery model and globally resilient operations. In India, we operate as BA Continuum India Private Limited (BACI), a non‑banking subsidiary of Bank of America Corporation.

Process Overview
The Global Information Security (GIS) team protects Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program, and identifies and addresses vulnerabilities. It develops, deploys, and manages a risk‑based controls portfolio; manages and operates a global security operations center that monitors, detects, and responds to cybersecurity incidents.

Role
The individual will be part of the Security Event Management QA team and will collaborate with internal and external global teams across various locations for the project delivery.

Responsibilities

• Timeliness: meet established SLAs.
• Completeness: accomplish all steps of the SOC.
• Correctness: properly achieve desired end state.
• Continual improvement.

Requirements

Education
B.E./B.Tech/M.E./M.Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization).

Certifications
, Security+, CCNA or any equivalent.

Experience
5 – 9 years.

Foundational Skills

• Experience in Information Security.
• Experience in Cyber Security SOC work types, at least 3 years exposure.
• Incident handling experience.
• Identifying threats and applying security controls to detect those users.
• Ability to quickly use open source tools to gather information on a domain or subject.
• Self‑motivated, willing to learn new skills, accomplish goals within a short timeframe.
• Good understanding of Security Event Management tools, techniques, and processes.
• Ability to leverage technical skills to correlate data to streamline analysis process.
• Familiarity with networking systems, firewalls, DNS & DHCP, security vulnerabilities, exploits, attacks, and malware.
• Ability to relate technical issues to non‑technical associates / business owners.
• Communication skills.
• Microsoft Office applications.

Desired Skills

• Knowledge of SIEM, GRC tools.
• Experience in Cloud SOC (Azure, AWS, Google Cloud).
• Experience working in MS Purview.
• DLP knowledge preferred – experience detecting insider threats and placing controls within an organization to protect against these threats.
• Network / Systems / Information Security Administration knowledge.

Work Timings
11:30 to 20:30 IST (weekdays).

Job Location
Mumbai.

Seniority level

Mid‑Senior level.

Employment type

Full‑time.

Job function

Other, Information Technology, and Management.

Industries

Banking.