Info Security Incident Management Specialist II A

Bank of America; Chennai District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Bank of America in India is seeking a Security Event Management QA specialist to join the GIS team. You will collaborate with global internal and external teams for project delivery and help protect information assets.

This role requires 4–6 years in information security, familiarity with SIEM tools, and strong communication. Work timings align with regional teams; Mumbai and Chennai locations are supported.

Qualifications

• Education: BE/BTech/ME/MTech/BSc/MSc/BCA/MCA (IT/CS preferred).
• Certifications like CEH, Security+, CCNA encouraged.
• Experience: 4–6 years in information security domains.

Responsibilities

• Timeliness: meet SLA.
• Completeness: complete SOC steps.
• Correctness: ensure end-state accuracy.
• Continual Improvement: ongoing enhancements.

Skills

Information Security

SIEM

Threat Detection

Networking Basics

Communication Skills

Education

Bachelor/Master in IT/CS related field

Tools

ArcSight (SIEM)

Job description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program and identifies and addresses vulnerabilities, Develops, deploys and manages a risk-based controls portfolio, Manages and operates a global security operations center that monitors, detects and responds to cybersecurity incidents.

Job Description

The individual will be part of Security Event Management QA team and will be required to collaborate with both internal and external global teams across various locations for the project delivery.

Responsibilities

• Timeliness, meets established SLA
• Completeness, accomplishes all steps of the SOC
• Correctness, properly achieves desired end state of the
• Continual Improvement

Requirements

Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any: CEH, Security+, CCNA or any equivalent

Experience Range: 4 – 6 years

Foundational skills

• Experience in Information Security
• Experience in M&T all work types, at least 1 year exposure to same
• Experience in identifying threats and applying security controls to detect those users
• Experience and ability to quickly use open source tools to gather information on a domain or subject Self-motivated individual willing to learn new skills and accomplish goals within a short timeframe
• Good understanding of Security Event Management tools, techniques and processes
• Ability to leverage technical skills to correlate data to streamline analysis process
• Familiarity with and basic understanding of networking systems, firewalls, simple DNS & DHCP, security vulnerabilities, exploits, attacks and malware
• Ability to relate technical issues to non-technical associates / business owners understanding of vulnerabilities, exploitation, tools and techniques especially ArcSight (SIEM tool)
• Communication skills
• Microsoft Office applications

Desired skills

• Knowledge of SIEM, GRC tools
• DLP knowledge preferred. Experience detecting Insider Threats and placing controls within an organization to protect against these threats
• Network / Systems / Information Security Administration knowledge

Work Timings

11:30 AM to 8:30 PM

Job Location

Mumbai and Chennai