Info Edge India is Hiring | Customer Success Manager | Noida

Info Edge Limited; Dadri; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Info Edge Limited in Noida is seeking a passionate Employer Branding Expert to manage client relationships and deliver outstanding employer branding solutions that help clients attract and retain top talent. You will collaborate with design, content, and marketing teams to develop strategies, campaigns, and materials, monitor performance, and provide strategic insights to drive client success.

This role requires strong communication, presentation skills, and the ability to work with

Qualifications

• 4+ years in client servicing, account management, or related role.
• Strong understanding of employer branding concepts, including EVP, candidate experience, and employer value proposition.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-functional teams and manage time effectively.

Responsibilities

• Serve as the main point of contact for clients using our employer branding products.
• Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives.
• Collaborate with internal teams (design, content, marketing, etc.) to execute client projects and coordinate timelines, deliverables, and resources.
• Oversee the implementation of employer branding campaigns across various channels and monitor performance.

Skills

Client servicing

Account management

Employer branding

EVP

Communication

Presentation

Cross-functional collaboration

Time management

Detail-oriented

Job description

About Info Edge

InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent

Job Title: Employer Branding Expert

Location: Noida

Overview

We are seeking a passionate and skilled Employer Branding Client Servicing Specialist to join our dynamic team. In this role, you will be responsible for managing relationships with our clients, ensuring their needs are met, and delivering exceptional employer branding solutions. You will be a key player in driving the success of our clients' employer branding initiatives, helping them attract and retain top talent.

Responsibilities

Client Relationship Management

• Serve as the main point of contact for clients using our employer branding products.


• Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives.


• Conduct regular check-ins and meetings to provide updates on product performance,gather feedback, and offer strategic insights.

Employer Branding Strategy

• Work closely with clients to develop effective employer branding strategies.


• Provide insights and recommendations based on industry best practices and market trends.


• Assist in the creation of compelling employer branding campaigns and materials.

Project Coordination

• Collaborate with internal teams (design, content, marketing, etc.) to execute client projects.


• Coordinate timelines, deliverables, and resources to ensure timely and successful project completion.

Campaign Execution and Analysis

• Oversee the implementation of employer branding campaigns across various channels (social media, career sites, events, etc.).


• Monitor campaign performance and conduct regular analysis.

Requirements

• Proven 4 + years in client servicing, account management, or a related role.


• Strong understanding of employer branding concepts, including EVP, candidate experience, and employer value proposition.


• Excellent communication and presentation skills.


• Ability to work collaboratively with cross-functional teams.


• Detail-oriented with excellent organizational and time-management abilities.