IND Lead Engineer, Security

The Hartford; Hyderabad; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

The Hartford is seeking an IND Lead Engineer, Security to join the GCC041 program, focusing on directory services engineering and operations. You will oversee Active Directory environments, ARS, CyberArk, and Azure AD, driving currency, patching, and stability across the platform.

You will collaborate with cross-functional teams, develop automation, and contribute to security governance while maintaining production reliability.

Qualifications

• 4+ years supporting directory services and/or identity management technologies.
• Experience with Active Directory in large enterprise environments.
• Ability to design and implement currency and patch management for Directory Services.
• Strong troubleshooting and incident response skills.

Responsibilities

• Lead engineering and support for Active Directory environments, monitoring health and applying patches and upgrades.
• Provide technical support for Directory Services technologies including ARS, CyberArk, and Azure AD (Entra).
• Design and implement automated processes to improve Directory Services efficiency.

Skills

Active Directory

Directory Services

Identity Management

CyberArk

Azure AD / Entra

Automation & Process Improvement

Production Support

System Troubleshooting

Technical Communication

Education

BS/MA in Engineering / CS / Info Security / related field

Tools

OneIdentity Safeguard / ARS

Active Directory

CyberArk

Azure Active Directory (Entra)

Windows Server / Server Hardening

Job description

IND Lead Engineer, Security - GCC041

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Description Senior Directory Services Engineer

The Hartford’s Information Protection (THIP) organization is looking for talented professionals to join a high-performing team that is charged with supporting and enhancing our core Directory Services platforms. As a Directory Services engineer, this position will be part of the primary technical team tasked with engineering and maintaining directory services platforms including Active Directory, Active Roles Server (ARS) and CyberArk. The individual will have the opportunity to help shape the future direction and use of the applications as they are currently deployed at the Hartford. Additionally, the position will have broad accountabilities around currency and patching for all Directory Services technologies. This role will provide thought leadership, professional support and valued contributions to a range of production support, development and project activities. We are looking for an experienced professional, who has a breadth of knowledge and skills across various technical acumens, along with an understanding of industry best practices. The right person will develop a deep understanding of the platforms usage and consumption, continuously advocate for automation and process efficiency, and where necessary challenge and influence management to take actions to appropriately utilize the systems. The role is heavily focused on ensuring currency and stability in the environment. The right person will have a wide-ranging technical knowledge with a desire to learn and grow their technical skills across the noted domains.

Responsibilities

• Technical Expert for engineering and support for Active Directory systems – Includes monitoring overall health and well-being of the Active Directory environments, playing a key role on the current team as an ambassador for currency and stability, and analyzing and implementing required changes, patches and upgrades for Domain Controllers and various ancillary systems.
• Technical Support for various Directory Services technologies – Accountable for helping the existing engineers with support of directory services technologies, including Active Directory, OneIdentity Safeguard / Active Roles Server (ARS), CyberArk and Azure AD (Entra). This work will range from production support to project related activities.
• Process design / automation implementation – Includes reviewing the current systems and processes associated with Directory Services and helping design more efficient and automated solutions where feasible.

Qualifications

• A broad and diverse technical background.
• Multiple years supporting Active Directory.
• Fluent in domain controller functionality and behaviors.
• Strong overall knowledge of Intel servers.
• A track record in production support / system support activities.
• Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate actions.
• Confidence to effectively influence others to modify their opinions, plans, or behaviors.
• Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part.
• Organizational skills that enable one to work on several tasks simultaneously, providing management with appropriate insight into the workload and priorities.
• Original and innovative thinking that produces new ideas and creates innovative solutions.
• Demonstrated ability to develop and implement process improvement initiatives.
• BS or MA in Engineering, Computer Science, Information Security, or related field.
• 4+ years supporting directory services and/or identity management related technologies.

The Hartford’s core values and behaviors

• Build Strong Partnerships – Forge trusted relationships and deliver customer value with integrity.
• Operate as a Team Player – Respect our teammates and work inclusively to achieve the best results.
• Deliver Outcomes – Demonstrate a bias for action that drives exceptional performance.
• Strive for Excellence – Continuously improve to reach the highest standards and inspire others to do the same.

About Us | Our Culture | What It’s Like to Work Here

Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.