IND - Director Reliability Engineer

The Hartford India; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

The Hartford India is seeking an experienced Director of Reliability Engineering in Hyderabad to lead strategic initiatives for system reliability, performance, and stability across critical applications. You will mentor a team of engineers and implement best practices in SRE and DevOps to drive continuous improvement.

You will collaborate with product, development, and operations teams to embed reliability throughout the software lifecycle, establish SLIs/SLOs/SLAs, and stay ahead of industry

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field; Master's degree preferred.
• 10+ years of experience in software development, operations, or reliability engineering, with at least 5 years in a leadership or managerial role.
• Deep expertise in Site Reliability Engineering (SRE) principles and practices.
• Proven experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Strong understanding of distributed systems, microservices architectures, and their operational challenges.
• Proficiency in scripting and automation languages (e.g., Python, Go, Java, Shell).
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack, Splunk, Datadog).
• Familiarity with incident management and on-call procedures.
• Excellent leadership, communication, and interpersonal skills with the ability to influence and collaborate across diverse teams.
• Strong analytical and problem-solving abilities, with a focus on root cause analysis.

Responsibilities

• Develop and implement a comprehensive reliability engineering strategy aligned with business objectives.
• Lead, mentor, and grow a team of reliability engineers, fostering a culture of continuous improvement and operational excellence.
• Oversee the design, development, and implementation of robust monitoring, alerting, and incident response systems.
• Drive the adoption of SRE principles, including error budgets, toil reduction, post-incident reviews, and blameless postmortems.
• Collaborate with development, operations, and product teams to integrate reliability best practices throughout the software development lifecycle.
• Identify and mitigate potential risks and single points of failure within critical systems.
• Establish and track key reliability metrics (SLIs, SLOs, SLAs) and report on performance to stakeholders.
• Lead efforts in automation of operational tasks, infrastructure provisioning, and continuous deployment pipelines.
• Manage budgets, resources, and vendor relationships related to reliability tools and services.
• Stay current with industry trends and emerging technologies in reliability engineering, cloud computing, and DevOps.

Skills

SRE principles

Cloud platforms

Containerization

Scripting & automation

Monitoring & logging

Incident management

Leadership & communication

Root cause analysis

Distributed systems & microservices

Education

Bachelor's degree in Computer Science/Engineering

Master's degree preferred

Tools

Docker

Kubernetes

Python

Go

Java

Shell

Job description

Job Description:

IND Director, Software Engineering - GCC004

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Director, Reliability Engineer will lead initiatives to enhance the reliability, performance, and stability of critical systems and applications across Hartford Fire Insurance Company. This role involves setting strategic direction, mentoring a team of reliability engineers, and implementing best practices in site reliability engineering (SRE) and DevOps.

Job Responsibilities:

• Develop and implement a comprehensive reliability engineering strategy aligned with business objectives.


• Lead, mentor, and grow a team of reliability engineers, fostering a culture of continuous improvement and operational excellence.


• Oversee the design, development, and implementation of robust monitoring, alerting, and incident response systems.


• Drive the adoption of SRE principles, including error budgets, toil reduction, post-incident reviews, and blameless postmortems.


• Collaborate with development, operations, and product teams to integrate reliability best practices throughout the software development lifecycle.


• Identify and mitigate potential risks and single points of failure within critical systems.


• Establish and track key reliability metrics (SLIs, SLOs, SLAs) and report on performance to stakeholders.


• Lead efforts in automation of operational tasks, infrastructure provisioning, and continuous deployment pipelines.


• Manage budgets, resources, and vendor relationships related to reliability tools and services.


• Stay current with industry trends and emerging technologies in reliability engineering, cloud computing, and DevOps.

Job Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical field; Master's degree preferred.


• 10+ years of experience in software development, operations, or reliability engineering, with at least 5 years in a leadership or managerial role.


• Deep expertise in Site Reliability Engineering (SRE) principles and practices.


• Proven experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).


• Strong understanding of distributed systems, microservices architectures, and their operational challenges.


• Proficiency in scripting and automation languages (e.g., Python, Go, Java, Shell).


• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack, Splunk, Datadog).


• Familiarity with incident management and on-call procedures.


• Excellent leadership, communication, and interpersonal skills with the ability to influence and collaborate across diverse teams.


• Strong analytical and problem-solving abilities, with a focus on root cause analysis.