Incharge Business Compliance

National Payments Corporation of India (NPCI); Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

National Payments Corporation of India (NPCI) in Mumbai is seeking a senior professional to lead product governance, compliance, audit, regulatory oversight, and ecosystem engagement for digital payment products and services. The role emphasizes adherence to RBI regulations, NPCI guidelines, and internal governance frameworks while driving automation and customer-centric improvements.

The candidate should possess 13+ years of experience, with qualifications including MBA/PGDM/CA/CFA/ICWA or

Qualifications

• MBA / PGDM / CA / CFA / ICWA or equivalent postgraduate qualification. Relevant certifications in Compliance, Risk Management, Audit, Payments, or Governance preferred.

Responsibilities

• Drive end-to-end product governance, compliance, and policy management across payment products.
• Draft, review, and publish procedural guidelines, circulars, operating standards, and market-facing documents.
• Manage governance forums, steering committees, and product review processes.
• Review and maintain product information, performance statistics, publications, and member communications.
• Lead internal, statutory, quality, and regulatory audits, inspections, and compliance assessments.

Skills

Product Management

Project Management

Business Analytics

Business communication

Compliance Automation & AI Tools

Education

MBA / PGDM / CA / CFA / ICWA or equivalent

Job description

Job Summary

Lead product governance, compliance, audit, regulatory oversight, and ecosystem engagement for digital payment products and services.

Ensure adherence to RBI regulations, NPCI guidelines, statutory requirements, and internal governance frameworks while driving operational excellence, automation, and customer-centric initiatives.

Location: Mumbai

Experience: 13+ Years

Qualification: MBA / PGDM / CA / CFA / ICWA or equivalent postgraduate qualification. Relevant certifications in Compliance, Risk Management, Audit, Payments, or Governance preferred.

Job Type: Full Time

Key Skills

• Product Management
• Project Management
• Business Analytics
• Business communication
• Compliance Automation & AI Tools

Experience

• Thorough understanding of digital payment products, payment systems, and operational processes.
• Significant experience in Product Management, Governance, Compliance, Audit, and Regulatory Affairs.
• Experience in liaising with regulators, banks, financial institutions, and ecosystem participants.
• Exposure to automation, analytics, and governance frameworks.

Key Responsibilities

• Drive end-to-end product governance, compliance, and policy management across payment products.
• Draft, review, and publish procedural guidelines, circulars, operating standards, and market-facing documents.
• Manage governance forums, steering committees, and product review processes.
• Review and maintain product information, performance statistics, publications, and member communications.
• Lead internal, statutory, quality, and regulatory audits, inspections, and compliance assessments.
• Ensure adherence to RBI regulations, NPCI guidelines, statutory requirements, and internal governance frameworks.
• Monitor compliance of member banks and ecosystem participants with NPCI circulars, directives, and operating procedures.
• Liaise with RBI, DFS, UIDAI, IBA, banks, financial institutions, PSPs, TPAPs, and other ecosystem stakeholders.
• Collaborate with Product, Business, Technology, Operations, Risk, Legal, Audit, and Compliance teams on governance and compliance initiatives.
• Prepare regulatory submissions, MIS, dashboards, business analytics, Board notes, agendas, and governance reports.
• Track and ensure timely closure of audit observations, Board actions, RBI review comments, and Action Taken Reports (ATRs).
• Create and manage dashboards for governance, compliance, performance, and statistical reporting.
• Support customer-centric initiatives, including customer experience improvement and NPS programs.
• Drive implementation, operations, and governance of market-wide product initiatives and ecosystem programs.
• Drive automation, digitization, and AI-enabled initiatives for compliance monitoring, governance, reporting, and analytics.

Qualifications

• MBA / PGDM / CA / CFA / ICWA or equivalent postgraduate qualification. Relevant certifications in Compliance, Risk Management, Audit, Payments, or Governance preferred.