Inbound / BPO / Customer support / Voice / Customer Care / Us process

JobShop; Bengaluru; On-site; INR 180,000 - 300,000; Full time

Job summary

JobShop invites graduates to join our international voice process team in Bangalore. We are hiring for International Voice Process roles with immediate joining and rotational/international shifts. Freshers and experienced candidates can apply for a work-from-office opportunity.

Responsibilities include handling customer queries via international voice, delivering accurate information, maintaining quality and customer satisfaction, and following SOPs to ensure a positive customer experience.

Qualifications

• Graduate with good English communication and comprehension.
• Strong customer-handling and interpersonal skills.
• Basic computer knowledge and willingness to work in rotational/international shifts.

Responsibilities

• Handle customer queries through international voice support.
• Provide accurate information and resolve customer concerns professionally.
• Maintain quality, productivity and customer satisfaction standards.
• Follow process guidelines and SOPs to ensure consistency.
• Ensure a positive customer experience during every interaction.

Skills

English communication

Customer handling

Interpersonal skills

Computer knowledge

Education

Any Graduate

Job description

JOBSHOP | HIRING ALERT BANGALORE

INTERNATIONAL VOICE PROCESS

JobShop Indias Leading BPO Recruitment Company

We are hiring Graduate candidates for exciting International Voice Process opportunities in Bangalore!

Job Details

• Location: Bangalore
• Qualification: Any Graduate
• Experience: Freshers & Experienced candidates can apply
• Process: International Voice Process
• Work Mode: Work from Office
• Shift: Rotational / International Shifts
• Joining: Immediate Joiners preferred

Roles & Responsibilities

• Handle customer queries through international voice support.
• Provide accurate information and resolve customer concerns professionally.
• Maintain quality, productivity and customer satisfaction standards.
• Follow process guidelines and standard operating procedures.
• Ensure a positive customer experience during every interaction.

Candidate Requirements

• Any Graduate from a recognized university.
• Good English communication and comprehension skills.
• Strong customer-handling and interpersonal skills.
• Basic computer knowledge.
• Willingness to work in rotational/international shifts.
• Candidates willing to work from office in Bangalore can apply.
• Freshers are welcome!

Interested Candidates

Join JobShop and kick-start your career with a leading international customer support process!