IMS Solution Architecture Associate Manager

Accenture; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Accenture is seeking an Automation Architect to design and drive end-to-end AI-powered automation solutions across client ecosystems using Generative AI and Agentic AI technologies (Claude, OpenAI, Google Gemini). You will lead architecture discussions and guide delivery teams to translate complex business problems into scalable automation.

The role demands 7+ years in IT with hands-on experience in AI-led automation, RPA/AI platforms, multi-agent orchestration, and ERP/ITSM/CRM integrations on

Qualifications

• 7+ years in IT delivering AI, Gen AI, and Agentic AI automation solutions across applications and transformation engagements.
• 2+ years in technical leadership roles as Lead/Solution Architect on AI-led automation programs.
• Ability to architect multi-agent orchestration frameworks, RAG pipelines, and LLМ-integrated automation workflows.

Responsibilities

• Lead client conversations and internal engineering discussions for solutioning complex automation requirements.
• Provide technical solutions for proofs of concepts; manage Gen AI/Agentic AI automation initiatives in response to RFPs.
• Coordinate with technical teams for deployments, testing, and product enhancements; ensure alignment with architecture baselines.

Skills

AI/Gen AI experience

Solution architecture

RPA/AI platforms

Cloud platforms

Industry domain knowledge

Observability/AIOps

Multi-agent orchestration

RAG pipelines

Education

Engineering Bachelor

Master’s / Diploma in Management

Tools

Anthropic Claude

OpenAI

Google Gemini

Dynatrace

Datadog

ServiceNow

Job description

Project Role Description: Automation Architect should be able to drive/design/solution end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI Technologies across client ecosystems (Claude, OpenAI, Google Gemini) for External Internal Accenture stakeholders. Must have skills:

Must have skills

• 1.Overall 7+ years of experience in IT Industry with extensive experience in delivering/architecting AI, Gen AI, and Agentic AI automation solutions across Application Maintenance / Application Development/ System Integration/Transformation engagements.
• 2.2+ Years of experience leading teams as Technical Lead/Solution Architect on AI-led automation programmes.
• 3.Ability to understand architect multi-agent orchestration frameworks, RAG pipelines, and LLM-integrated automation workflows leveraging modern architecture principles.
• 4.Design, develop and architect automation solutions using RPA/AI/Gen AI/Agentic AI platforms (Anthropic Claude, OpenAI, Google Gemini), integrated with enterprise systems i.e. ERP, ITSM, CRM and Cloud platforms (AWS/Azure/GCP), leveraging modern delivery methods i.e. Agile, DevOps etc.
• 5.Industry domain exposure in Financial Services, Retail CPG, Life Sciences, Aerospace/Manufacturing, or Managed Services/AMS.
• 6.Understanding of Integration Architectures, Observability/AIOps Architectures (Dynatrace, Datadog, ServiceNow), and Data/RAG Architectures.

Good to Have skills:

• 7.Experience in solution architecting in shaping/responding RFP RFI Pursuits, including Techno-Functional Commercial aspects of the solution.
• 8.Cloud Certification in any CSP i.e. AWS/Azure/GCP.
• 9.Prompt Engineering, AI/ML Technical Certifications, Industry SME knowledge, or Generative AI Platform certifications are good to have skills.

Key Responsibilities:

• 10.Lead client conversations internal engineering discussions for solutioning complex automation requirements and reusable asset/accelerator development.
• 11.Provide technical solutions for client Proof of Concepts; plan the overall pursuit, gather requirements, execute and manage Gen AI/Agentic AI automation solutions in response to a Client Request/RFP/Delivery Optimization initiative.
• 12.Co-ordinate work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines.

Professional Attributes:

7-12 years of experience in IT industry experience in technology consulting/Application Services, system integration, outsourcing, or cloud advisory services.Outstanding interpersonal/communication skills, strong articulation capability, ability to influence and build relationships with clients and key stakeholders; structured, issue-based problem-solving approach.Ability to understand client business and technology drivers business-IT alignment, AI/automation operating model, and sourcing model dimensions.In-depth expertise and prior experience; ITIL/PMP/TOGAF/Generative AI certifications preferable.

Educational Qualification:

Engineering Bachelor''s degree from premier Tier-1/2 institute / Masters / Diploma in Management.

Qualification

TBD