RIS Automation Solution Architect Associate Manager

Accenture in India; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Accenture in India is seeking an Automation Architect to drive end-to-end AI-powered automation solutions across client ecosystems. You will leverage Gen AI, Agentic AI, and orchestration frameworks to deliver scalable automation across ERP, ITSM, and CRM integrations, with cloud platforms (AWS/Azure/GCP).

The role requires 7+ years in IT, with 2+ years in leadership on AI-led programs, and strong skills in RAG pipelines, LLM workflows, and observability architectures.

Qualifications

• Overall 7+ years of IT experience with extensive AI/Gen AI automation delivery
• 2+ years leading teams as Technical Lead/Solution Architect on AI-led programs
• Ability to architect multi-agent orchestration, RAG pipelines, and LLM-integrated workflows
• Design and architect automation using RPA/AI/Gen AI/Agentic AI platforms with ERP/ITSM/CRM and cloud integrations
• Industry domain exposure in Financial Services, Retail/CPG, Life Sciences, Manufacturing, or AMS
• Understanding of Integration Architectures, Observability/AIOps (Dynatrace, Datadog, ServiceNow) and Data/RAG architectures

Responsibilities

• Lead client conversations and internal engineering discussions for complex automation solutions
• Provide technical PoC solutions; plan pursuits and manage Gen AI/Agentic AI automation deliveries
• Coordinate with technical teams for deployments, testing, and product enhancements; govern delivery against architecture baselines

Skills

AI architecture

Gen AI

RPA/Automation

Agentic AI

Cloud platforms

ERP/CRM integration

Agile/DevOps

Stakeholder leadership

Education

Bachelor's degree in Engineering

Masters or MBA/Management diploma

Tools

Dynatrace

Datadog

ServiceNow

Anthropic Claude

OpenAI

Google Gemini

AWS

Azure

GCP

Job description

Project Role Description: Automation Architect should be able to drive/design/solution end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI Technologies across client ecosystems (Claude, OpenAI, Google Gemini) for External & Internal Accenture stakeholders.

Must have skills:

• Overall 7+ years of experience in IT Industry with extensive experience in delivering/architecting AI, Gen AI, and Agentic AI automation solutions across Application Maintenance / Application Development/ System Integration/Transformation engagements.
• 2+ Years of experience leading teams as Technical Lead/Solution Architect on AI-led automation programmes.
• Ability to understand & architect multi-agent orchestration frameworks, RAG pipelines, and LLM-integrated automation workflows leveraging modern architecture principles.
• Design, develop and architect automation solutions using RPA/AI/Gen AI/Agentic AI platforms (Anthropic Claude, OpenAI, Google Gemini), integrated with enterprise systems i.e. ERP, ITSM, CRM and Cloud platforms (AWS/Azure/GCP), leveraging modern delivery methods i.e. Agile, DevOps etc.
• Industry domain exposure in Financial Services, Retail & CPG, Life Sciences, Aerospace/Manufacturing, or Managed Services/AMS.
• Understanding of Integration Architectures, Observability/AIOps Architectures (Dynatrace, Datadog, ServiceNow), and Data/RAG Architectures.

Good to Have skills:

• Experience in solution architecting in shaping/responding RFP & RFI Pursuits, including Techno-Functional & Commercial aspects of the solution.
• Cloud Certification in any CSP i.e. AWS/Azure/GCP.
• Prompt Engineering, AI/ML Technical Certifications, Industry SME knowledge, or Generative AI Platform certifications are good to have skills.

Key Responsibilities:

• Lead client conversations & internal engineering discussions for solutioning complex automation requirements and reusable asset/accelerator development.
• Provide technical solutions for client Proof of Concepts; plan the overall pursuit, gather requirements, execute and manage Gen AI/Agentic AI automation solutions in response to a Client Request/RFP/Delivery Optimization initiative.
• Co-ordinate & work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines.

Professional Attributes:

7-12 years of experience in IT industry experience in technology consulting/Application Services, system integration, outsourcing, or cloud advisory services.

Outstanding interpersonal/communication skills, strong articulation capability, ability to influence and build relationships with clients and key stakeholders; structured, issue-based problem-solving approach.

Ability to understand client business and technology drivers — business-IT alignment, AI/automation operating model, and sourcing model dimensions.

In-depth expertise and prior experience; ITIL/PMP/TOGAF/Generative AI certifications preferable.

Educational Qualification:

Engineering Bachelor's degree from premier Tier-1/2 institute / Masters / Diploma in Management.