IMS Solution Architecture Associate Manager

Accenture in India; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Accenture in India seeks an experienced Automation Architect to drive end-to-end AI-powered automation solutions across client ecosystems, leveraging Generative AI and Agentic AI technologies such as Claude, OpenAI and Gemini.

You will lead design, delivery and governance of multi-agent automation pipelines, integrate with ERP/ITSM/CRM and cloud platforms, and guide teams across AIS/AMS engagements using Agile/DevOps practices.

Qualifications

• 7+ years in IT with AI/Gen AI automation delivery experience.
• 2+ years as Tech Lead/Solution Architect on AI-led programmes.
• Architect multi-agent orchestration, RAG pipelines and LLM workflows.
• Design automation using Gen AI platforms integrated with ERP/CRM/ITSM and cloud.
• Industry exposure in Financial Services, Retail/CPG, Life Sciences, or Manufacturing/AMS.
• Understanding of Integration Architectures, Observability/AIOps and Data/RAG Architectures.

Responsibilities

• Lead client conversations and internal engineering discussions for complex automation.
• Provide technical solutions for POCs; plan and execute Gen AI/Agentic AI automation solutions to client requests.
• Coordinate with technical teams for deployments, testing, and product enhancements; govern architecture baselines.

Skills

AI automation

Gen AI

Agentic AI

RAG pipelines

LLM workflows

Solutions architecture

Multi-agent

Cloud platforms

Agile/DevOps

Enterprise integrations

Observability/AIOps

Education

Bachelor's degree in Engineering

Master's degree

Management Diploma

Tools

Claude

OpenAI

Google Gemini

AWS

Azure

GCP

Job description

Project Role Description: Automation Architect should be able to drive/design/solution end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI Technologies across client ecosystems (Claude, OpenAI, Google Gemini) for External & Internal Accenture stakeholders.

Must have skills

• Overall 7+ years of experience in IT Industry with extensive experience in delivering/architecting AI, Gen AI, and Agentic AI automation solutions across Application Maintenance / Application Development/ System Integration/Transformation engagements.
• 2+ Years of experience leading teams as Technical Lead/Solution Architect on AI-led automation programmes.
• Ability to understand & architect multi-agent orchestration frameworks, RAG pipelines, and LLM-integrated automation workflows leveraging modern architecture principles.
• Design, develop and architect automation solutions using RPA/AI/Gen AI/Agentic AI platforms (Anthropic Claude, OpenAI, Google Gemini), integrated with enterprise systems i.e. ERP, ITSM, CRM and Cloud platforms (AWS/Azure/GCP), leveraging modern delivery methods i.e. Agile, DevOps etc.
• Industry domain exposure in Financial Services, Retail & CPG, Life Sciences, Aerospace/Manufacturing, or Managed Services/AMS.
• Understanding of Integration Architectures, Observability/AIOps Architectures (Dynatrace, Datadog, ServiceNow), and Data/RAG Architectures.

Good to Have skills

• Experience in solution architecting in shaping/responding RFP & RFI Pursuits, including Techno-Functional & Commercial aspects of the solution.
• Cloud Certification in any CSP i.e. AWS/Azure/GCP.
• Prompt Engineering, AI/ML Technical Certifications, Industry SME knowledge, or Generative AI Platform certifications are good to have skills.

Key Responsibilities

• Lead client conversations & internal engineering discussions for solutioning complex automation requirements and reusable asset/accelerator development.
• Provide technical solutions for client Proof of Concepts; plan the overall pursuit, gather requirements, execute and manage Gen AI/Agentic AI automation solutions in response to a Client Request/RFP/Delivery Optimization initiative.
• Co-ordinate & work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines.

Professional Attributes

7-12 years of experience in IT industry experience in technology consulting/Application Services, system integration, outsourcing, or cloud advisory services.

Outstanding interpersonal/communication skills, strong articulation capability, ability to influence and build relationships with clients and key stakeholders; structured, issue-based problem-solving approach.

Ability to understand client business and technology drivers — business-IT alignment, AI/automation operating model, and sourcing model dimensions.

In-depth expertise and prior experience; ITIL/PMP/TOGAF/Generative AI certifications preferable.

Educational Qualification: Engineering Bachelor's degree from premier Tier-1/2 institute / Masters / Diploma in Management.