Implementation Manager

Jobtailor; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Jobtailor in Bengaluru seeks a senior Delivery Leader to evolve the delivery organization into a Center of Excellence and to operationalize a Follow-the-Sun model with global leaders. You will shape strategy, governance, and scalable systems to support rapid global growth.

Ideal candidates bring SaaS delivery experience, deep Salesforce knowledge, and strong leadership with a track record in data integrity, governance, and international collaboration.

Qualifications

• Experience in SaaS service delivery and scaling.
• Deep proficiency within the Salesforce ecosystem.
• Strong experience with technical control and generative AI innovation.
• Knowledge of operational governance and data integrity.
• Ability to enforce strict data compliance and manage team performance.
• Excellent collaboration skills with international stakeholders.
• Strong leadership and mentoring experience.
• Proven ability to establish clear operational guidelines and governance models.

Responsibilities

• Lead the evolution of the Bangalore delivery organization into a high-performing Center of Excellence.
• Partner closely with global leaders to operationalize a Follow-the-Sun delivery model.
• Shape operational strategy and strengthen technical governance.
• Build scalable systems to support global growth.
• Mentor and develop future leaders within the Delivery Center.
• Drive implementation quality and operational scale.

Skills

SaaS delivery

Salesforce ecosystem

Governance & data integrity

Leadership & mentoring

Data compliance

Stakeholder management

Tools

Operational governance tools

Job description

Responsibilities

• Lead the evolution of the Bangalore delivery organization into a high-performing Center of Excellence
• Partner closely with global leaders to operationalize a Follow-the-Sun delivery model
• Shape operational strategy and strengthen technical governance
• Build scalable systems to support global growth
• Mentor and develop future leaders within the Delivery Center
• Drive implementation quality and operational scale

Requirements

• Experience in SaaS service delivery and scaling
• Deep proficiency within the Salesforce ecosystem
• Strong experience with technical control and generative AI innovation
• Knowledge of operational governance and data integrity
• Ability to enforce strict data compliance and manage team performance
• Excellent collaboration skills with international stakeholders
• Strong leadership and mentoring experience
• Proven ability to establish clear operational guidelines and governance models