Immediate openings For Telugu & Tamil Voice Process

Maatrum Technologies; Chennai District; On-site; INR 179,000 - 268,000; Full time

Job summary

Maatrum Technologies in Chennai invites a dynamic Voice Process professional fluent in Telugu and Kannada with English to handle inbound and outbound customer calls, provide accurate information, and ensure high-quality service.

You will follow up with leads, explain our real estate verification services, maintain clear call logs, and nurture customer relationships to boost satisfaction. Freshers and experienced candidates are welcome with a take-home salary of 16,000–24,000 INR.

Qualifications

• Fluency in Telugu and Kannada with English proficiency is required.
• Excellent verbal communication and interpersonal skills.
• Prior telecalling experience is preferred but not mandatory for freshers.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Clearly explain products and services and address queries.
• Follow up on leads and maintain customer relationships.
• Accurately update call records and reports.

Skills

Telugu

Kannada

English

Job description

Job description

Company: Maatrum Technologies - A Product-based Company specializing in Title Verification and Legal Verification for Real Estate Properties within India. We are a group company of the esteemed Dr. Agarwals Eye Hospital Group.

About Maatrum Technologies

Maatrum is India's pioneering Online Real Estate Title Verification Company, empowered by cutting-edge technology. Established in April 2015 under the Companies Act 2013, we have made a mark in the industry by harnessing technology to procure real estate documents directly from government databases. Our team of seasoned real estate lawyers leverages our robust and proprietary technology platform to deliver accurate reports in record time.

Job Summary

We are seeking a dynamic and customer-focused professional for a Voice Process role. The ideal candidate should be fluent in Telugu or Kannada along with English, and will be responsible for handling both outbound and inbound calls. The role involves engaging with customers, providing accurate information about our services, and ensuring a high standard of communication and customer satisfaction.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner
• Clearly explain products and services while addressing customer queries effectively
• Follow up with leads and maintain strong customer relationships
• Accurately update call records, logs, and reports

Requirements

• Mandatory fluency in Telugu & Tamil/ English
• Strong communication and interpersonal skills
• Prior experience in a telecalling or similar customer-facing role is preferred
• Basic computer proficiency

Salary

Freshers : 16000 Take home

Experience : 24000 Take home

Contact Details

Nirmal Leo Darwin (80988 35619)