Immediate Joiners : Customer Support : Jaipur : 26K : Apply Now

Outpace Consulting Services; Jaipur; On-site; INR 290,000 - 324,000; Full time

Benefits offered by this job

Relocation bonus (7K-10K)

14 days guest house

Transport as per policy

Job summary

Outpace Consulting Services in Jaipur is hiring a Customer Support Executive for freshers only. The role offers a monthly CTC of 26K-29K and requires excellent English communication, basic computer skills, and a customer-centric approach.

You will handle queries by phone, email, and chat, record information, and work with the team to meet targets. Immediate joiners are preferred; relocation and guest-house allowances are provided for outstation candidates.

Qualifications

• Freshers only.
• Good English communication skills mandatory.
• Immediate joiners preferred.
• Location: Jaipur (Freshers can apply)

Responsibilities

• Handle customer queries via phone, email, and chat.
• Provide clear resolutions and maintain professionalism.
• Record and update customer information accurately.
• Escalate complex issues to the appropriate team.
• Ensure high levels of customer satisfaction and service quality.
• Collaborate with team to meet performance targets.
• Learn company processes, products, and tools for effective support.

Skills

Verbal & written communication

Basic computer skills

Customer-centric mindset

Problem-solving

Willingness to learn

Team player

Time management

Education

Graduate

Undergraduate

Job description

Hi,

We Are Hiring : Customer Support Executive (Freshers Only) : Jaipur Location

CTC : 26K-29K

Please go through the Job Description and apply. Relevant profiles will be contacted by our recruitment team.

Key Highlights

• 1: Graduate Fresher
• 2: Candidate Must Not Have Any Exams in the Next 6 Months
• 3: 24x7 Shifts
• 4: 5 Days Working
• 5: Transport as per Company Policy
• 6: Excellent Communication Skills
• 7: Immediate Joiners Preferred
• 8: Location - Jaipur
• 9: Relocation Bonus of 7K-10K for Outstation Candidates
• 10: 14 Days Free Guest House for Outstation Candidates

Job Responsibilities

• Handle customer queries and provide support through phone, email, and chat.
• Understand customer concerns and provide appropriate resolutions.
• Maintain a professional and customer-friendly approach during interactions.
• Record and update customer information accurately in the system.
• Escalate complex issues to the concerned team whenever required.
• Ensure high levels of customer satisfaction and service quality.
• Work collaboratively with team members to achieve performance targets.
• Learn company processes, products, and tools to provide effective support.

Required Skills

• Excellent verbal and written communication skills.
• Basic computer knowledge and typing skills.
• Customer-centric attitude with strong interpersonal skills.
• Good problem-solving and analytical abilities.
• Willingness to learn and adapt in a fast-paced environment.
• Positive attitude and ability to work in a team.
• Time management and multitasking skills.

Eligibility

• Freshers Only
• Graduates and Undergraduates can apply
• Good English communication skills are mandatory
• Immediate joiners preferred