Customer Support Representative Immediate Joiner SAL 4 LPA + Incentive

Virtue Placement; Jaipur; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

5 Days Working

Lucrative Incentives

Relocation Bonus 10K

10 Days Hotel Stay

Free Pick & Drop Cabs

Job summary

Virtue Placement in Jaipur invites applications for a Customer Support Executive (Fresher). Provide support to customers via phone, email or chat, identify issues and document them in a ticketing system for resolution.

Ideal candidates are any graduate or postgraduate with excellent English communication, strong problem-solving and a patient, empathetic customer-service orientation. Salary up to 4 LPA with incentives and relocation benefits; immediate joiners welcome.

Qualifications

• Any Graduate or Post Graduate.
• Excellent English communication (verbal & written).
• Strong problem-solving and customer service orientation.

Responsibilities

• Provide support to customers via phone, email, or chat.
• Identify and diagnose customer issues reported by customers.
• Resolve problems in a timely and efficient manner.
• Document and track customer issues in a ticketing system.
• Collaborate with other teams to ensure timely resolution of customer issues.

Skills

Customer service

Communication

Problem solving

Empathy

Education

Any Graduate / Post Graduate

Tools

Ticketing system

Job description

CUSTOMER SUPPORT EXECUTIVE FRESHER SALARY UP TO 4 LPA + INCENTIVES + FREE CABS + RELOCATION BONUS (IMMEDIATE JOINERS).

Role & responsibilities

• Provide support and assistance to customers via phone, email, or chat.
• Identify and diagnose cusotmer issues reported by customers.
• Resolve problems in a timely and efficient manner.
• Document and track customer issues in a ticketing system.
• Collaborate with other teams to ensure timely resolution of customer issues.

Preferred candidate profile

• Any Graduate & Post Graduate Can Apply.
• Excellent communication skills in English (verbal & written).
• Excellent problem-solving and communication skills
• Strong customer service orientation
• Patience and empathy when dealing with customer issues.
• Immediate Joiner's

Perks and benefits

• 5 Days working
• Lucrative Incentives
• Relocation Bonus 10K
• 10 Days Hotel Stay
• Free Pick & Drop Cabs