I&F Decision Sci Practitioner Analyst

8102 ASOL-Mumbai STPI Company; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Accenture is a global leader delivering digital, cloud, and analytics capabilities and is seeking a Delivery - Campaign Analytics & Reporting practitioner. The role focuses on end-to-end audience segmentation, campaign performance measurement, and actionable insights for global clients.

You will work with CRM platforms and BI tools to drive marketing ROI and optimize campaigns across channels. Expect a 3–5 year track record in marketing analytics, strong SQL skills, and experience with CRM

Qualifications

• 3–5 years of experience in campaign analytics or marketing analytics.
• Strong SQL querying and data extraction skills.
• Experience with CRM platforms (Salesforce Marketing Cloud or Adobe Campaign).
• Proficient in data visualization tools (Power BI/Tableau/Looker).
• Knowledge of A/B testing and campaign performance metrics.
• Familiarity with Python for data manipulation.

Responsibilities

• Build and manage audience segments using CRM databases, CDPs, and SQL-based tools to support targeted marketing campaigns.
• Execute customer segmentation analyses based on behavioral, demographic, and transactional data.
• Apply consent, opt-in, contractability, eligibility and suppression rules as per approved guidance.
• Design and deliver campaign performance reports, tracking key metrics such as open rates, conversion rates, CTR, and revenue lift.
• Conduct pre- and post-campaign analyses including test-and-control measurement and attribution modelling.
• Collaborate with campaign managers and marketing teams to understand campaign objectives and align analytics outputs accordingly.
• Monitor campaign health in real time and flag performance anomalies to stakeholders.
• Support the development of customer insight decks that inform targeting strategies and creative decisions.
• Perform customer lifetime value (CLV) and RFM analyses to inform segmentation strategy.
• Maintain and improve data quality within campaign management and CRM systems.
• Document audience build logic, campaign tagging structures, and measurement methodologies.
• Build and maintain interactive dashboards using Looker, Power BI and/or Tableau to visualize KPIs and business performance.
• Develop automated, scheduled reports that reduce manual effort and ensure consistent, reliable delivery of insights.

Skills

Advanced SQL

CRM analytics

Marketing analytics

Excel

Python for data manipulation

Power BI

Tableau

Looker

Machine learning

Education

Bachelor's degree in Marketing/Statistics/Business/IT or related field

Tools

Salesforce Marketing Cloud

Adobe Campaign

Looker

Power BI

Tableau

Job description

Skill required: Delivery - Campaign Analytics & Reporting Designation: I&F Decision Sci Practitioner Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. We re the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our client s business while accelerating time-to-market and operating efficiently at scale. We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses. You will be aligned with our Marketing Operations vertical, supporting end-to-end campaign analytics including audience segmentation, customer insight generation, and campaign performance measurement for global clients. You will work with CRM and campaign management platforms to build targeted audiences, track campaign effectiveness, and deliver actionable insights that improve marketing ROI.

What are we looking for?

• Total 3 to 5 years of experience; 2+ years in campaign analytics, CRM analytics, or marketing analytics
• Advanced SQL for audience extraction, segmentation, and campaign data analysis
• Experience with CRM or campaign management platforms (Salesforce Marketing Cloud, Adobe Campaign, or similar)
• Experience with Power BI or Tableau for campaign dashboards build
• Familiarity with ML-driven personalization or next-best-action engines
• Leverage AI and automation tools to streamline analytics workflows
• Proficiency in Excel (Pivot Tables, VLOOKUP, data manipulation)
• Solid understanding of campaign performance metrics and digital marketing KPIs
• Experience building audience segments and measuring campaign effectiveness
• Strong analytical thinking and ability to translate data into actionable insights
• Good communication and stakeholder collaboration skills
• Bachelor s degree in Marketing, Statistics, Business, IT, or a related field
• Reporting support, QA checks and documentation discipline
• Knowledge of A/B testing and statistical significance
• Familiarity with loyalty programs, customer retention, or CRM strategy
• Python for data manipulation and automation

Roles and Responsibilities:

• Build and manage audience segments using CRM databases, CDPs, and SQL-based tools to support targeted marketing campaigns
• Execute customer segmentation analyses based on behavioral, demographic, and transactional data
• Apply consent, opt-in, contractability, eligibility and suppression rules as per approved guidance
• Design and deliver campaign performance reports, tracking key metrics such as open rates, conversion rates, CTR, and revenue lift
• Conduct pre- and post-campaign analyses including test-and-control measurement and attribution modelling
• Collaborate with campaign managers and marketing teams to understand campaign objectives and align analytics outputs accordingly
• Monitor campaign health in real time and flag performance anomalies to stakeholders
• Support the development of customer insight decks that inform targeting strategies and creative decisions
• Perform customer lifetime value (CLV) and RFM (Recency, Frequency, Monetary) analyses to inform segmentation strategy
• Maintain and improve data quality within campaign management and CRM systems
• Document audience build logic, campaign tagging structures, and measurement methodologies
• Build and maintain interactive dashboards using Looker, Power BI and/or Tableau to visualize KPIs and business performance
• Develop automated, scheduled reports that reduce manual effort and ensure consistent, reliable delivery of insights

Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture