Hygiene Coordinator

Four Seasons; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Four Seasons Hotel Mumbai is seeking a Hygiene Manager to lead hygiene standards across all departments. You will develop, implement, and monitor sanitation programs, conduct routine inspections, and drive continuous improvement in hotel-wide hygiene practices.

The role requires a Bachelor’s degree in Hospitality or related field, knowledge of HACCP, and experience in hospitality or healthcare settings. You will train staff, maintain records, liaise with authorities, and collaborate with

Qualifications

• Bachelor’s degree in Hospitality Management, Environmental Health, Food Safety, or related field preferred.
• Experience in hygiene, quality control, or safety management in hospitality, F&B, or healthcare.

Responsibilities

• Develop, implement, and maintain comprehensive hygiene and sanitation standards across all hotel departments.
• Conduct routine and surprise inspections to monitor compliance with hygiene policies and procedures.
• Identify areas of concern, implement corrective actions, and follow up to ensure resolution.
• Conduct regular training sessions for staff on hygiene best practices and waste management.
• Develop educational materials and ensure employees understand adherence to hygiene protocols.
• Maintain accurate records of hygiene practices, training, audits, and inspections for internal and external review.

Skills

Hygiene Management

Training Delivery

Communication Skills

Analytical Thinking

Multitasking

Education

Bachelor’s degree in Hospitality Management

Environmental Health background

Tools

HACCP tools

Compliance software

Job description

Job Description:

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand’s first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city‑favourite pan‑Asian restaurant with wine bar, private dining rooms, four open‑style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.

Key Responsibilities

• Hygiene Standards & Compliance
  Develop, implement, and maintain comprehensive hygiene and sanitation standards across all hotel departments.
  Conduct routine and surprise inspections to monitor compliance with hygiene policies and procedures.
  Identify areas of concern, implement corrective actions, and follow up to ensure resolution.
  Stay updated with industry best practices, emerging hygiene technologies, and regulatory changes.


• Training & Awareness
  Conduct regular training sessions for staff on hygiene best practices, including cleaning techniques, chemical handling, food safety, and waste management.
  Develop educational materials and ensure employees understand and adhere to hygiene protocols.
  Organize refresher courses and audits to reinforce a culture of hygiene awareness among employees.


• Hygine Policies & Documentation
  Develop, update, and enforce hygiene policies, procedures, and checklists in accordance with local health regulations and global hospitality standards.
  Ensure all employees are familiar with and adhere to hygiene manuals and operational guidelines.
  Maintain accurate records of hygiene practices, training, audits, and inspections for internal and external review.


• Hygiene Audits & Inspections
  Conduct scheduled and ad‑hoc hygiene audits in all departments, including kitchens, housekeeping, laundry, and public areas.
  Work with department heads to address any hygiene deficiencies and implement corrective actions.
  Keep track of audit reports and ensure timely compliance with all hygiene recommendations.


• Regulatory Compliance & Liaison with Authorities
  Stay informed about national and local health regulations, ensuring the hotel meets or exceeds compliance requirements.
  Serve as the primary liaison with health inspectors and regulatory agencies, coordinating inspections and audits.
  Implement necessary changes to meet new regulatory requirements and prepare for compliance certifications.


• Risk Assessment & Incident Management
  Conduct risk assessments to identify potential hygiene hazards and implement preventive measures.
  Investigate and manage hygiene‑related incidents, such as foodborne illnesses or pest control issues, ensuring swift resolution.
  Implement robust incident response procedures, documenting corrective and preventive actions.


• Collaboration & Guest Interaction
  Work closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a unified approach to hygiene and sanitation.
  Address guest concerns and complaints related to hygiene, ensuring a prompt and professional resolution.
  Assist in the implementation of guest hygiene initiatives, such as enhanced cleaning protocols and in‑room sanitation measures.

Qualifications & Skills

Education: Bachelor’s degree in Hospitality Management, Environmental Health, Food Safety, or a related field (preferred).

Experience: Prior experience in hygiene, quality control, or safety management in hospitality, F&B, or healthcare.

Knowledge: Strong understanding of hygiene regulations, HACCP principles, and industry best practices.

Skills

Excellent communication and training abilities.

Strong problem‑solving and analytical skills.

Detail‑oriented with the ability to multitask.

Familiarity with hygiene inspection tools, reporting software, and compliance documentation.

Certifications (Preferred): HACCP, ISO 22000, or other relevant food safety and hygiene certifications.