Human Resources Manager - Learning

ZS; Maharashtra; Hybrid; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Hybrid working model

Travel opportunities

Total rewards package

Job summary

ZS is seeking a Manager – Learning in India to design and execute learning initiatives across the country. You will partner with HRBPs and business teams to deliver impactful programs and measure their effectiveness, ensuring high-quality training experiences across a matrixed organisation.

The role offers a hybrid work model in India, with opportunities to collaborate across global and regional teams and travel as required to client sites and learning events.

Qualifications

• Bachelor’s degree required.
• 12+ years of experience in Learning & Development.
• Experience in professional services is a plus.
• Fluent English required.

Responsibilities

• Identify and prioritize learning needs with HRBPs and stakeholders.
• Design, execute, and deliver learning programs.
• Measure program effectiveness using defined KPIs.
• Ensure high-quality delivery of training sessions.
• Collaborate with global and regional teams to align programs.
• Support enhancements to learning pathways and content.
• Stay informed on emerging learning trends.
• Work with cross-functional teams in a matrixed environment.

Skills

Learning & Development

Stakeholder management

Cross-functional collaboration

English communication

Education

Bachelor’s degree

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Manager - Learning (India)

Role Overview

The Manager – Learning will support the design and execution of learning and development initiatives across India. This role will work closely with stakeholders across HR, business teams, and the Talent Development Center of Excellence to deliver impactful learning programs aligned with organizational priorities. This individual will contribute to identifying learning needs, supporting program delivery, and ensuring effective execution of talent development initiatives.

Key Responsibilities

• Partner with HRBPs and business stakeholders to identify and prioritize learning needs
• Support the design, execution, and delivery of learning programs and development initiatives
• Track and measure program effectiveness using defined learning metrics and KPIs
• Ensure high-quality delivery of training sessions and learning experiences
• Collaborate with global and regional teams to align programs
• Support enhancements to learning pathways and content
• Stay informed on emerging learning trends
• Work with cross-functional teams in a matrixed environment

Qualifications & Experience

• Bachelor’s degree required
• 12+ years of experience in Learning & Development, preferably with leading IT or consulting organizations
• Experience supporting learning programs and stakeholder coordination
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving and analytical skills
• Ability to handle sensitive information with confidentiality
• Professional services experience is a plus
• Strong communication skills; fluency in English required

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that compose us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Candidates must possess or be able to obtain work authorization for their intended country of employment.