Human Resources Lead Manager DVP

Liberty General Insurance; Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Liberty Mutual’s Global Capability Centre (GCC) - Liberty Data Analytics (LDA) Pvt ltd. in India seeks an experienced HR professional to lead HR operations, employee relations, policy, recruitment, onboarding, and payroll oversight for a scaling organization.

The role requires 10+ years of HR experience in GCCs or global setups, with a track record of driving outcomes, stakeholder management, and strong knowledge of Indian labor laws.

Qualifications

• 10+ years of HR experience in GCCs, shared services or global organizations.
• Experience building or scaling teams or functions in an evolving structure.
• Strong knowledge of Indian labor laws; APAC exposure is useful.
• Ability to translate global policies into locally compliant practices.

Responsibilities

• Establish core HR frameworks, governance, and operating rhythm for LDA.
• Define workforce strategy and organizational structure to enable scale.
• Lead org design and restructure as the GCC grows.
• Build and stabilize HR processes across the employee lifecycle.
• Strengthen hiring capability and leadership recruitment within APAC.
• Balance compensation decisions with market benchmarks and internal equity.
• Manage employee relations issues with a practical, business-first approach.
• Use HR data to drive decisions and improve outcomes.

Skills

HR leadership

GCC/Shared Services

Stakeholder management

HR analytics

Excel

Education

PG/MBA in Human Resources

Tools

Oracle Fusion HCM

ADP payroll

Job description

Job Description:

We are seeking an experienced HR professional to join Liberty Mutual’s Global Capability Centre (GCC) - Liberty Data Analytics (LDA) Pvt ltd. in India. The role will focus on effective HR delivery aligned with global standards while supporting local compliance; responsibilities will include HR operations, employee relations and policy, recruitment and onboarding and day-to-day compensation and benefits and payroll oversight. The ideal candidate should bring 10+ years of relevant experience in GCC/Shared Services/Global organizations.

Key Responsibilities

Build the Foundation

• Establish core HR frameworks, governance, and operating rhythm for LDA.
• Define organizational principles including structure, spans/layers, and decision-making clarity. -Put in place processes that enable scale without adding unnecessary complexity.

Shape Workforce Strategy

• Work with leadership to define how LDA scales—what capabilities to build, how teams are structured, and where to invest.
• Translate business priorities into a clear workforce plan.
• Balance speed of hiring with quality and long-term capability build.

Organizational Effectiveness

• Lead org design and restructuring as the GCC grows.
• Work with leaders to improve team effectiveness, accountability, and output.
• Help establish a performance-oriented culture suited for a scaling environment.

Stand Up and Stabilize HR Operations

• Build and stabilize HR processes across the employee lifecycle.
• Ensure compliance with local regulations while aligning with global and regional APAC standards.
• Stay close to execution, especially where issues are high impact.

Talent & Market Positioning

• Strengthen hiring capability and improve LDA’s positioning in the talent market.
• Play an active role in closing critical and leadership hires.
• Build early employer brand credibility.

Compensation, Benefits & Workforce Economics

• Support compensation decisions in line with market, APAC regional and internal benchmarks.
• Balance competitiveness with cost discipline.
• Handle critical retention and compensation cases as they arise.

Employee Dynamics & Risk

• Manage employee relations issues with a practical, business-first approach.
• Handle sensitive cases directly where required.

Data & Decision-Making

• Use data (attrition, hiring, productivity) to guide decisions.
• Focus on actions and outcomes, not just reporting.

Leadership Role

• Act as a thought partner to LDA & APAC leadership.
• Provide clear, actionable input on people, structure, and scaling decisions.
• Represent LDA’s people agenda within the broader organization.

Experience & skills:

• PG/MBA in Human Resources
• 10+ years of HR experience, with exposure to GCCs, shared services, or global organizations.
• Experience building or scaling teams or functions from an early stage.
• Comfortable operating in environments where structure is still evolving.
• Track record of driving outcomes directly, not just through teams.
• Experience working with senior stakeholders in a matrixed setup.
• Strong understanding of Indian labor laws; APAC exposure is useful.

Competencies:

• Strong understanding of end-to-end HR processes (onboarding, payroll, Compensation & benefits, HRIS, compliance, exit management)
• Expertise in HR policies, labor laws, and statutory compliance
• Knowledge of compensation design, benchmarking, and benefits management
• High level of analytical skills with proficiency in Excel, HR analytics, and HRIS tools
• Ability to translate global policies into locally relevant practices while ensuring compliance
• Proficiency in Excel, Oracle Fusion HCM, and payroll tools esp. ADP preferred
• Accomplished stakeholder management and communication skills to operate in a matrix and global environment
• Process-oriented with ability to design, streamline, and automate HR operations
• Consultative mindset, able to advise and influence business leaders effectively
• Data-driven with the ability to interpret HR metrics and translate insights into actionable recommendations

Requirements: