Human Resource Operations

Raise Financial Services; Mumbai; On-site; INR 550,000 - 850,000; Full time

Job summary

Raise Financial Services in Mumbai is seeking an HR Operations professional to support day-to-day HR activities and employee lifecycle processes. You will help maintain HR records, manage payroll coordination, and assist with onboarding, onboarding, and documentation.

The role requires 4–6 years in HR operations, an MBA in HR, and strong Excel skills, with experience in Keka or similar HRMS. A collaborative HR team environment and process improvements are emphasized.

Qualifications

• 4–6 years of experience in HR Operations / HR Coordination.
• MBA or postgraduate qualification in Human Resources or a related field.
• Good understanding of payroll, HRMS, employee documentation and lifecycle processes.
• Experience with Keka or similar HRMS preferred.
• Good Excel/Google Sheets and data management skills.
• Strong coordination, follow-up and communication skills.
• High attention to detail and accuracy.
• Ability to manage multiple activities and work effectively as part of an HR team.

Responsibilities

• Support the HR team in monthly payroll preparation and coordinate with Finance/payroll partners.
• Ensure timely and accurate employee data updates in HRMS/Keka.
• Support onboarding, transfers and exits documentation.
• Coordinate BGV processes, follow up on pending cases and maintain BGV records.
• Maintain leave and attendance records and support resolution of employee queries.
• Support compensation benchmarking, loans, reimbursements and employee benefits processes.
• Maintain employee master data, HR trackers and organisation charts.
• Support performance and appraisal activities, including KRA updates and follow-ups.
• Prepare and maintain regular HR reports and trackers.
• Support compensation benchmarking by gathering market data, preparing comparisons and maintaining compensation trackers.
• Support HR audits by preparing employee records, reports and required documentation, and following up on audit actions.
• Coordinate with HR, Finance, Admin, managers and employees for timely closure of HR activities.
• Support improvements in HR processes and HRMS workflows.

Skills

Experience in HR Operations / HRCoord

Excel / Google Sheets

Coordination & communication

Attention to detail

Education

MBA / Postgraduate in HR

Tools

Keka HRMS

Job description

Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching an Investment & Trading platform – Dhan (www.dhan.co) in November 2021.

Today, Dhan stands among India's Top 10 stock brokers and continues to be one of the fastest-growing platforms in the industry. Backed by a passionate team of builders, believers, designers, and problem-solvers, Raise is creating a trusted ecosystem of financial products that empower millions of users to make smarter financial decisions. We are driven by innovation, customer obsession, and a relentless focus on crafting experiences that users love.

At Raise, we’re looking for someone who is passionate about people, processes and creating a great employee experience. As a part of the HR team, you’ll work closely with HR and business teams to support day-to-day HR operations, ensure smooth employee lifecycle processes, and help build efficient and employee-friendly HR practices.

What You’ll Do:

• Support the HR team in monthly payroll preparation, validation and coordination with Finance/payroll partners.
• Ensure timely and accurate employee data updates in HRMS/Keka.
• Support employee documentation for onboarding, transfers and exits.
• Coordinate BGV processes, follow up on pending cases and maintain BGV records.
• Maintain leave and attendance records and support resolution of employee queries.
• Support F&F, loans, reimbursements and employee benefits processes.
• Maintain employee master data, HR trackers and organisation charts.
• Support performance and appraisal activities, including KRA updates and follow-ups.
• Prepare and maintain regular HR reports and trackers.
• Support compensation benchmarking by gathering market data, preparing comparisons and maintaining compensation trackers.
• Support HR audits by preparing employee records, reports and required documentation, and following up on audit actions.
• Coordinate with HR, Finance, Admin, managers and employees for timely closure of HR activities.
• Support improvements in HR processes and HRMS workflows.

Expected Skills:

• 4–6 years of experience in HR Operations / HR Coordination.
• MBA / Postgraduate qualification in Human Resources or a related field.
• Good understanding of payroll, HRMS, employee documentation and employee lifecycle processes.
• Experience with Keka or similar HRMS preferred.
• Good Excel/Google Sheets and data management skills.
• Strong coordination, follow-up and communication skills.
• High attention to detail and accuracy.
• Ability to manage multiple activities and work effectively as part of an HR team.

Why Join Raise?

We’re a certified Great Place to Work, and it shows in everything we do - from how we collaborate to how we celebrate wins. Our culture is built on growth, ownership, and mutual respect. At Raise, you’ll find a flat hierarchy, open conversations, and a team that values passion, humility, and speed over titles and bureaucracy.

Our Values & Culture

We look for people who:

• Are obsessed with customer satisfaction.
• Respect their work, teammates, and users.
• Value speed, humility, and thoughtful action.
• Are hands-on regardless of role or title.
• Embrace ownership, discipline, and an entrepreneurial spirit.
• Believe in less talk, more execution.
• Are passionate about the work they do.

Raise is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace.

About Raise Financial Services

We are building technology led financial products and infrastructure for India’s top 25Mn+ financially aware and literate users. Our product lines span investments, financing, insurance, payments, and wealth services. We will offer consumer products & services that cater to these users, and will offer the same technology & infrastructure to partners in the startup ecosystem willing to take the experience to everyone in India. Our focus is on 3 core aspects - build great products, deliver awesome experiences and provide exceptional customer services to our users.