Hub Executive

JobTrade; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

JobTrade in Hyderabad seeks a Hub Executive to manage daily hub operations, onboard riders, verify documents, and ensure rent collection and MIS reporting align with company SOPs.

You will allocate two-wheelers, maintain logs, and coordinate with fleet and maintenance teams. The role requires meticulous record-keeping, strong communication, and the ability to drive about 60 rider allotments monthly through organized, compliant practices.

Qualifications

• Strong communication and interpersonal skills.
• Proficient in MS Office and document management.
• Ability to coordinate across multiple teams and maintain records.

Responsibilities

• Handle day-to-day hub operations per SOPs.
• Onboard riders; verify ID proof, license, address proof.
• Complete rider onboarding forms and explain rental agreements.
• Maintain security deposit records and rider documents.
• Allocate two-wheelers to riders and ensure proper handover of vehicles and keys.
• Maintain vehicle entry/exit logs and condition reports.
• Collect daily/weekly rent payments and maintain records.
• Prepare MIS reports and daily operational updates.
• Follow up on pending dues and coordinate with recovery teams.
• Coordinate with fleet and maintenance for servicing and damages.
• Maintain accuracy of operational records and ensure SOP compliance.
• Coordinate communication between riders, hub teams, and central operations.
• Aim for 2 rider allotments per day (~60 per month).

Skills

Communication skills

MS Office

Documentation

Coordination

Fast-paced environment

Tools

MS Excel

MS Office

Job description

Job Role: Hub Executive

• Handle day-to-day hub operations and ensure smooth execution as per company SOPs.
• Onboard riders and verify required documents such as ID proof, driving licence, and address proof.
• Complete rider onboarding forms and explain rental agreements to riders.
• Maintain security deposit records and other rider documentation.
• Allocate two-wheelers to riders and manage proper handover of vehicles, keys, and accessories.
• Maintain vehicle entry/exit logs and vehicle condition reports.
• Collect daily/weekly rent payments and maintain accurate collection records.
• Prepare and share MIS reports and daily operational updates.
• Follow up with riders regarding pending dues and coordinate with recovery and calling teams.
• Coordinate with fleet and maintenance teams for vehicle servicing, damages, and missing assets.
• Maintain accurate operational records and ensure compliance with company procedures.
• Coordinate communication between riders, hub teams, and the central operations team.
• Achieve the target of 2 rider allotments per day, approximately 60 riders per month.

Department

Operations

Job Description

• Handle day-to-day hub operations and ensure smooth execution as per company SOPs.
• Onboard riders and verify required documents such as ID proof, driving licence, and address proof.
• Complete rider onboarding forms and explain rental agreements to riders.
• Maintain security deposit records and other rider documentation.
• Allocate two-wheelers to riders and manage proper handover of vehicles, keys, and accessories.
• Maintain vehicle entry/exit logs and vehicle condition reports.
• Collect daily/weekly rent payments and maintain accurate collection records.
• Prepare and share MIS reports and daily operational updates.
• Follow up with riders regarding pending dues and coordinate with recovery and calling teams.
• Coordinate with fleet and maintenance teams for vehicle servicing, damages, and missing assets.
• Maintain accurate operational records and ensure compliance with company procedures.
• Coordinate communication between riders, hub teams, and the central operations team.
• Achieve the target of 2 rider allotments per day, approximately 60 riders per month.

Key Responsibilities

• Rider onboarding and documentation
• Vehicle allotment and handover
• Rent collection and recovery coordination
• MIS reporting and record maintenance
• Fleet and maintenance coordination
• Rider relationship management
• Daily hub operations
• SOP and process compliance

Required Skills

• Good communication and interpersonal skills
• Basic knowledge of MS Excel and MS Office
• Record-keeping and documentation skills
• Problem-solving and coordination abilities
• Ability to work in a fast-paced operational environment