HSBC Platforms Intern Mumbai | 12-Mo Apprentice

Edubard; Mumbai; On-site; INR 279,000 - 390,600; Full time

Job summary

HSBC in Mumbai invites applications for a 12‑month Apprenticeship Programme for recent graduates. You will gain hands-on experience in platform stability, business reporting, and strategic projects across credit card onboarding and servicing.

Responsibilities include building business dashboards, automating reports, and supporting incident management. The role emphasizes UAT, documentation, and milestone tracking while offering office-based exposure in Mumbai.

Qualifications

• Recent graduate within 5 years of completing a Bachelor’s degree.
• Degree in Business, Engineering, Computer Science, Data/Analytics, Economics, or related fields preferred.
• Excel, PowerPoint; Power BI/Tableau and basic SQL are a plus.

Responsibilities

• Support onboarding/servicing initiatives—automation, simplification, requirements, process mapping, UAT, documentation, milestone/risk tracking.
• Build/maintain business and risk dashboards; automate recurring reports where possible.
• Handle day-to-day complaints/incident management for platform issues and provide stakeholder updates.

Skills

Analytical thinking

Attention to detail

Communication

Education

Bachelor’s degree in Business, Engineering, Computer Science, Data/Analytics, Economics

Tools

Excel

PowerPoint

Power BI/Tableau

SQL

Job description

Deadline Not listed on source; apply early

Overview

HSBC’s International Wealth and Personal Banking (IWPB) Credit Cards team is hiring for a 12-month Apprenticeship Programme in Mumbai—ideal for recent graduates who want hands‑on experience in platform stability, business reporting, and strategic projects across credit card onboarding and servicing.

Key Requirements & Critical Rules

• Eligibility: Recent graduate (within 5 years of completing a Bachelor’s degree); no prior work experience required.
• Education: Degree in Business, Engineering, Computer Science, Data/Analytics, Economics, or related fields preferred.
• Programme: HSBC Apprenticeship Programme — 12 months; office-based in Mumbai.
• Strategic projects: Support credit card onboarding/servicing initiatives—automation, simplification, requirements, process mapping, UAT, documentation, milestone/risk tracking.
• Reporting: Build/maintain business and risk dashboards (drop-offs, TAT, failure rates, complaints); automate recurring reports where possible.
• Operations: Day-to-day complaints/incident management for platform issues; maintain issue logs and stakeholder updates.
• Preferred tools: Excel (pivots, lookups), PowerPoint; Power BI/Tableau and basic SQL a plus.
• Compliance: Must complete mandatory Anti-Money Laundering and Sanctions training and assessment.