Assistant Manager Operations - Apprentice (12 Months)

HSBC Holdings plc; Hyderabad; On-site; INR 167,000 - 234,000; Full time

Job summary

HSBC Global Asset Management India Private Limited invites applications for an Apprentice role in Hyderabad. The one-year Apprenticeship under the Apprentices Act will involve reporting with accuracy at the Investor Service Centre, handling client communications, and supporting distribution and investor services for corporate clients.

The role requires graduation or higher, understanding of mutual funds, good communication, a client-facing orientation, and a NISM V A certification.

Qualifications

• Graduate or postgraduate required; higher education preferred.
• Solid understanding of mutual funds and securities markets.
• Strong verbal and written communication skills.
• Willingness to work in a client-facing role.
• NISM V A certification is required.
• Knowledge of local language is an advantage.

Responsibilities

• Ensure timely and error-free reporting of transactions received at the Investor Service Centre.
• Manage customer communication effectively to achieve timely resolution.
• Excel in distribution and investor services with a focus on corporate customers.
• Liaise with service providers and highlight discrepancies promptly.
• Suggest process efficiencies to achieve customer delight.
• Comply with regulatory requirements for the job profile.
• Contribute to knowledge management within the customer service team.
• Assist with contingency/leave planning.
• Ensure compliance with process manuals and FIM.
• Excel in the monthly reporting process.

Skills

Mutual fund markets understanding

Verbal and written communication

Client-facing mindset

Graduate / postgraduate

NISM VA certified

Local language knowledge

Education

Graduation or higher

NISM V A certified

Job description

Location: Hyderabad, TG, IN, 500081

Brand: HSBC

Area of Interest: Asset and Wealth Management

Role Workstyle: Office Worker

Date: 24 Sept 2026

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is f+D9urther enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC’s clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.

We are currently looking out for an apprenticeto join HSBC AMIN:

• To ensure timely and error-free reporting of transactions received at the Investor Service Centre.
• Manage customer communication effectively in order to have timely resolution
• Excel in distribution services & investor services with special focus on corporate customers
• Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
• Explore and process efficiency suggestions and contribute to achieving customer delight
• Comply with applicable regulatory requirements on qualifications required for the job profile
• Contribute to the knowledge management initiative of the customer service team.
• Contribution to contingency / leave planning
• Ensure compliance to the process manual and FIM
• Excel in the monthly reporting process

Qualifications - External

Minimum Graduation or as required for the role, whichever is higher

• A good understanding of mutual fund/security markets
• Good verbal and written communication, team and interpersonal skills
• The inclination to work in a client-facing role, with a bent of mind for ‘service’
• Ideally a graduate /postgraduate
• NISM V A certified
• Knowledge of local language will be an advantage

The location for this role isHyderabad, India

Additional Information :

• The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time.
• All Apprentices engaged by the Company will also be featured in NATS portal as an ‘Apprentice’.
• By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing.
• On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease.
• All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Company at the time of joining.

Note:

Note:
As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by HSBC relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Global Asset ManagementIndia Private Limited