Assistant Manager Operations - Apprentice (12 Months)

HSBC Holdings plc; Nashik District; On-site; INR 167,000 - 234,000; Full time

Job summary

HSBC Asset Management India Private Limited in Nashik invites fresh graduates to join as an Apprentice for a one-year programme under the Apprentices Act. You will learn investor and distribution services, client communication, and reporting processes with mentorship.

This role emphasizes timely transaction handling, regulatory compliance, and contribution to knowledge sharing, with potential government certification on completion.

Qualifications

• Understanding of mutual fund and securities markets
• NISM VA certification required
• Strong verbal and written communication
• Willingness to work in a client-facing role with a service mindset
• Graduate or postgraduate preferred
• Knowledge of local language is an advantage

Responsibilities

• Ensure timely and error-free reporting of transactions at the Investor Service Centre
• Manage customer communication to achieve timely resolutions
• Excel in distribution and investor services with focus on corporate customers
• Interface with service providers and highlight discrepancies promptly
• Propose efficiency improvements to enhance customer delight
• Comply with regulatory requirements for the job profile
• Contribute to knowledge management within the customer service team
• Support recruitment, contingency and leave planning
• Adhere to process manuals and FIM; excel in monthly reporting

Education

Graduate / Postgraduate

Job description

Location:

Nashik, MH, IN, 422009

Brand: HSBC

Area of Interest: Asset and Wealth Management

Role Workstyle: Office Worker

Date: 29 Sept 2026

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

We are currently seeking a fresher to joinHSBC Asset ManagementIndia Pvt Ltd team.

• To ensure timely and error free reporting of transactions received at the Investor Service Centre.
• Manage customer communication effectively in order to have timely resolution
• Excel in distribution services & investor services with special focus on corporate customers
• Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
• Explore and process efficiency suggestions and contribute to achieve customer delight
• Comply with applicable regulatory requirements on qualifications required for the job profile
• Contribute to the knowledge management initiative of the customer service team.
• Contribution to recruitments / contingency / leave planning
• Ensure compliance to the process manual and FIM
• Excel in the monthly reporting process

Qualifications - External

• A good understanding of mutual fund/security markets
• NISM VA cleared with valid certification
• Good verbal and written communication, team and interpersonal skills
• The inclination to work in a client facing role, with a bent of mind for ‘service’
• Ideally a graduate /post graduate
• Knowledge of local language will be an advantage.

Additional Information :

• The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time.
• All Apprentices engaged by the Company will also be featured in NATS portal as an ‘Apprentice’.
• By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing.
• On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease.
• All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Company at the time of joining.

Note:

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

• Pro-tip : Familiarity with AI-enabled tools is an advantage.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by HSBC relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Global Asset ManagementIndia Private Limited