Intern(Apprentice-12 Months)

HSBC; Gurugram District; On-site; INR 167,000 - 257,000; Full time

Job summary

HSBC Apprenticeship in Gurugram offers hands-on exposure to end-to-end Credit & Lending servicing, risk assessment, and client relationship management. You will work with cross-functional teams to meet KPIs and improve customer experience while adhering to internal controls and regulatory requirements.

Successful candidates will gain practical experience in financial services, learn global processes, and build a career in banking with mentorship and structured training.

Qualifications

• Bachelor's degree in Business, Finance, or a related field
• Strong accounting, analytical, and problem-solving skills
• Proficient in MS Excel, PowerPoint
• Ability to manage multiple priorities and deliver under tight deadlines
• Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders
• Strong commercial mindset
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.

Responsibilities

• Delivery of BCO tasks in line with OKRs, SLAs and KPIs
• Own end-to-end Credit & Lending servicing journey
• Combine client relationship management with risk assessment to ensure credit quality
• Drive productivity while enhancing client experience
• Adopt technology and customer experience initiatives within a global C&L operating model
• Participate in deal discussions with clients or risk teams
• Strong execution and implementation ability
• Build and maintain relationships across teams and with Business and Risk leaders
• Maintain internal controls and address audits/regulator requests
• Engage with risk partners to balance commercial outcomes and risk management
• Work with BCO Team Lead to ensure robust risk controls and MI

Skills

Analytical skills

Problem-solving

Stakeholder management

Communication

Multi-priority management

Education

Bachelor's degree in Business, Finance, or related field

Tools

MS Excel

PowerPoint

Job description

Some Careers Open More Doors Than Others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

Key Responsibilities

• Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
• Own the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders
• Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
• Continuously drive improvement in their productivity whilst enhancing client experience.
• Adopt technology and customer experience improvement initiatives, including alignment to a globally consistent C&L operating model and active participation in training initiatives
• Participate in deal discussions and meetings with clients or credit risk as required
• Strong execution and implementation ability.
• Ability to build and maintain strong relationships across the teams, including credibility with both Business and Risk leaders.
• Protect the Bank by acting as First Line of Defence and adhering to all controls
• Maintain HSBC internal control standards, including timely implementation of internal and external audit recomentations, along with addressing any issues raised by external regulators
• Demonstrates ability to engage in constructive and consistent dialogue with risk partners, in a manner that effectively balances commercial outcomes and risk management
• Work with the BCO Team Lead to ensure adequate credit risk management controls are built into the operational process and robust MI is in place to track and measure risk against agreed thresholds

Knowledge And Experience

• Bachelor's degree in Business, Finance, or a related field
• Strong accounting, analytical, and problem-solving skills
• Proficient in MS Excel, PowerPoint
• Ability to manage multiple priorities and deliver under tight deadlines
• Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders
• Strong commercial mindset
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.

Additional Notes

• Familiarity with AI-enabled tools is an advantage.
• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

Additional Information

The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time.All Apprentices engaged by the Bank will also be featured in NATS portal as an ‘Apprentice’. By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing.On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease.All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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