HR Shared Services Specialist (Second Shift) Husky (India) Chennai

Husky Technologies; Chennai District; On-site; INR 550,000 - 900,000; Full time

Job summary

Husky Technologies in Chennai is seeking an HR Shared Services Specialist (Second Shift) to deliver accurate HR support across the employee lifecycle. You will process transactions, maintain data, and coordinate with Payroll, IT, and Talent Acquisition to ensure a smooth experience for employees in North America and LATAM regions.

The role requires 2–4 years of HR operations experience, strong data handling, and proficiency with Oracle HCM and MS Office.

Qualifications

• Bachelor’s degree in HR, Business Administration, Information Systems or related field.
• Two to four years of experience in HR operations or shared services.
• Experience processing employee lifecycle transactions and maintaining confidential records.
• Working knowledge of HRIS; Oracle HCM experience preferred.

Responsibilities

• Provide first-line HR support to employees and managers via designated channels.
• Process lifecycle transactions: hires, onboarding, promotions, transfers, leaves, terminations.
• Prepare and maintain employee letters using approved templates.
• Maintain accurate records in Oracle HCM/myHR and perform data audits.
• Coordinate onboarding activities with Talent Acquisition, IT, Payroll, Security, and partners.
• Partner with Payroll and Benefits for accurate inputs and discrepancy resolution.
• Manage offboarding activities and regional exit requirements.
• Generate HR reports and support audits, compliance requests.
• Maintain SOPs, templates, and knowledge articles; train users on self-service tools.
• Review system updates and assist with new functionality testing and training.

Skills

Customer service

Attention to detail

Multi-tasking

Data accuracy

Communication skills

Collaboration

Change management

Education

Bachelor’s degree in HR/Business/IS

Tools

Oracle HCM

Excel

Outlook

Word

Ticketing tools

Job description

Job Description

Title: HR Shared Services Specialist (Second Shift) Husky (India) Chennai
Id: 21438
Type: FullTime
Location: Chennai, India
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the‑art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!

Job Description

Department

Human Resources – Shared Services

Location

Chennai

Regions Supported

North America and Latin America, including the United States, Canada, Mexico, , Argentina, Chilie and Colombia

Experience

2–4 years of relevant HR operations or shared services experience
Position Summary
The HR Shared Services Specialist delivers accurate, timely, and customer-focused HR support across the employee lifecycle. As a primary point of contact for employees and managers, the role processes HR transactions, maintains high-quality employee data, resolves inquiries, coordinates with partner teams, and helps ensure a consistent employee experience across supported regions. The Specialist also contributes to compliance, reporting, knowledge management, and continuous improvement of HR services and systems.

Key Responsibilities

• Provide first-line HR support to employees and managers through designated service channels, resolving inquiries within established service levels and escalating complex matters appropriately.
• Process employee lifecycle transactions, including new hires, onboarding, promotions, transfers, compensation and personal data changes, leaves, and terminations.
• Prepare and maintain employee documentation such as offer, transfer, promotion, confirmation, verification, reference, and separation letters using approved templates.
• Maintain accurate and complete employee records in Oracle HCM/myHR and related systems; perform regular audits, reconciliations, and data validation to protect data integrity.
• Coordinate onboarding and pre-employment activities, including documentation, background verification, and Day 1 readiness with Talent Acquisition, IT, Payroll, Security, and other partners.
• Partner with Payroll and Benefits teams to provide accurate and timely inputs for hires, changes, enrollments, and exits, and help resolve employee questions or discrepancies.
• Manage offboarding activities, including required documentation, final-pay inputs, system notifications, and completion of regional exit requirements.
• Generate recurring and ad hoc HR reports, identify data issues and service trends, and support business, audit, and compliance requests.
• Maintain standard operating procedures, knowledge articles, templates, and training materials; provide clear guidance on HR processes and self-service tools.
• Review system updates, support testing and implementation of new functionality, and assist with user training and change communications.
• Identify opportunities to simplify processes, improve first-time-right quality, strengthen controls, and enhance the employee and manager experience.
• Handle personal and confidential information in accordance with company policies, data privacy requirements, and applicable employment standards.

Key Skills and Competencies

• Strong customer-service orientation with the ability to communicate HR information clearly, professionally, and empathetically.
• Excellent attention to detail, data accuracy, organization, and follow-through.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a high-volume, process-driven environment.
• Sound judgment when handling sensitive information and resolving routine issues.
• Analytical and problem-solving capability, including root-cause analysis and issue resolution.
• Strong collaboration and stakeholder-management skills across functions, cultures, geographies, and time zones.
• Comfort learning new systems, adapting to change, and contributing to continuous improvement.

Qualifications And Experience

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field; an equivalent combination of education and experience may be considered.
• Two to four years of experience in HR operations, HR shared services, HR administration, or a customer-facing service environment.
• Experience processing employee lifecycle transactions and maintaining confidential personnel records.
• Working knowledge of an HR information system; Oracle HCM experience is strongly preferred.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• Experience with case-management or ticketing tools, service-level measures, and knowledge documentation is an asset.
• Exposure to multi-country HR operations, payroll or benefits coordination, audits, and regional compliance requirements is preferred.
• Fluent written and verbal English is required; additional language capability relevant to the supported regions is an asset.
• Success Measures
• Accurate, complete, and timely HR transaction processing.
• Consistent achievement of service-level and case-resolution expectations.
• Positive employee and manager service experience.
• High-quality HR data, documentation, and audit readiness.
• Effective cross-functional handoffs and ongoing process improvement.

Shift Timing: 2:30 PM to 11:00 PM (candidate should be flexible with working hours, if required).
Candidate Preference: Male candidate preferred.
Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks. No agency or telephone inquiries please.