HR Shared Services Specialist

Avient Corporation; Pune District; Hybrid; INR 600,000 - 840,000; Full time

Job summary

Avient Corporation is seeking an HR Shared Services Specialist in Pune, India. The role supports the Global HRIS team, handling employee data changes, payroll coordination, and system administration with Oracle HCM Cloud.

The ideal candidate has 4–6 years in a global HR transaction environment, strong communication, and analytical skills. You will document processes, maintain KPIs/SLAs, and collaborate across HR partners to ensure data integrity and efficient payroll processing.

Qualifications

• 4–6 years’ experience in a global HR transaction or shared services role.
• Bachelor’s or master’s degree in HR or related field.
• Experience with ticketing systems and high-resolution rates.
• Excellent written and verbal communication for a high-volume, global inquiries environment.
• Ability to work independently, manage multiple priorities, and contribute to a team.

Responsibilities

• Process and manage global employee data changes including onboarding, offboarding, transfers, promotions, and terminations.
• Develop and maintain process documentation, KPIs, and SLAs.
• Provide employee support via Oracle HCM and other channels.
• Administer and maintain Global HRIS with focus on Oracle HCM Cloud to ensure data integrity.
• Timecard correction: verify requests, obtain approvals, update system, and reconcile with leave/overtime.
• Payroll coordination for various employee groups; ensure accuracy and regulatory compliance.
• Process optimization to improve HR system efficiency and user experience.
• Collaborate with HR partners to resolve complex HR-related transactions.
• Inbox monitoring for HR Systems tickets and timely resolutions.

Skills

Communication skills

Analytical skills

Ticketing system

Independent work

HR reporting

Education

Bachelor’s/Master’s degree in HR

Tools

Oracle HCM Cloud

SAP

Job description

Job Summary:
The HR Shared Services Specialist assists the Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data. This includes working with employees, the HR team, as well as external vendors and government entities to ensure accurate data is provided. This individual will support the Human Resources organization from our Global HRIS team. The HR Operations Analyst has knowledge of process controls, data consistency, documentation, process improvement, and reporting and will problem solve, multi-task, and drive consistency and constancy in all geographic areas.

Responsibilities

Global HR Transaction Management: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.

Documentation & Reporting: Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).

Employee Support: Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through the Oracle HCM platform and other channels.

System Administration: Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.

Timecard Correction:

Receive and validate the correction request, checking approval, supporting evidence and policy compliance

Update the time entry in the system (e.g., Oracle /SAP), get manager approval where needed, and reconcile with leave and overtime records

Run exception and variance reports before payroll cut-off to catch errors, and close tickets with an audit trial

Handle retro or out-of-cycle corrections by coordinating with Payroll, and document root causes to reduce repeat errors

Payroll Coordination: Coordinate the timely and accurate processing of payroll for various employee groups.

Payroll & Benefits Support: Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations. This includes uploading and reconciling payroll data with providers, government agencies, and the HRIS.

Process Optimization: Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.

Stakeholder Collaboration: Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.

Inbox Management: Proactively monitor the HR Systems ticketing inbox for transactions.

Qualifications

Qualifications and Experience:

• 4-6 years’ experience in a relevant job role
• Bachelor’s/master’s degree in human resources or equivalent experience is required.
• Demonstrated experience in managing a ticketing system and achieving high resolution rates.
• Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
• Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
• Strong analytical skills and experience in generating and presenting HR reports

About Us

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.

Innovation goes far beyond materials science; it’s powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you’re a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you’ll find your place at Avient.

Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.

By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’s strategic goals, to meet our customer needs, and to accomplish your career goals.

At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person’s qualifications, abilities, experience and performance.

Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing, [e-mail] .

Job Info

• Job Identification 40001512
• Job Category Specialist
• Degree Level Bachelor's Degree
• Job Schedule Full time