HR Services Admin

Cloudxtreme; Hyderabad; On-site; INR 400,000 - 600,000; Full time

Job summary

Deloitte Hyderabad is seeking an HR Services Administration professional to manage end-to-end HR transactions, including references and lifecycle updates, ensuring accuracy and timely delivery. The role emphasizes data integrity, policy adherence, and customer-focused service.

Candidates should have an HR administration background with 1-3 years of experience and strong MS Office skills; SAP or HR system knowledge is preferred. On-site role with afternoon to evening shifts in Hyderabad.

Qualifications

• Graduates with 1-3 years of HR administration experience.
• Proficient in MS Office, especially Excel and Word.
• Familiarity with SAP or other HR systems is preferred.

Responsibilities

• Deliver end-to-end case management of HR transactions in HR Services Administration.
• Support references, leavers and lifecycle requests with accurate data and timely updates.
• Ensure SAP/HR system actions meet deadlines and guidelines.
• Provide high-quality written guidance and maintain records for audits.

Education

Any Graduate degree with 1-3 years of relevant work experience

Tools

MS Office

SAP or HR systems

Job description

Role & responsibilities

Work youll do As a part of this team, you will be involved with the following:

• Deliver the end to end case management of transactions in HR Services Administration for one of the following:
• Transactions and References team – related to generating references letters like employment reference, VISA reference, Tenancy reference etc. and updating SAP records for employee lifecycle events like promotions, salary changes, bonus payments, employee benefits, etc.
• Leavers and Lifecycles team – support for employee exit related transactions like voluntary and involuntary exits, retirements etc. and lifecycle requests like Paternity leave, Career Break leave, Military leave, Jury service etc.
• SAP / HR system related actions or updates are completed accurately in time for deadlines and in line with procedural guidelines.
• Deliver excellent service and ensure service level agreements are met by supporting the team in achieving KPIs and SLAs and accelerate potential non achievement to the team leader.
• Provide a customer focused experience through the timely and accurate completion of activities and queries.
• Provide high quality written advice and guidance on a range of queries.
• Record and maintain accurate activity information tracking through to timely closure.
• Operate utilising software such as ServiceNow to give the best experience for our new joiners.
• Escalate more complex queries to the Assistant Manager.
• Ensure work is completed independently with minimal supervision, in a timely manner, including data integrity/maintenance within the case management system. Identify process issues/opportunities for improvement and raise with the Assistant Manager to ensure efficient ways of working.
• Take responsibility for keeping up to date with Deloitte HR policy and process developments.
• Support other HR Services Administration teams when needed, and liaison with other Practice Support Services teams as appropriate.
• Ensure compliance with QRS first line of defence activities and appropriate Data Protection legislation at all times.

Work Location

Hyderabad

Shift Timings

2 PM to 11 PM

Qualifications Required

• Any Graduate degree with 1-3 years of relevant work experience
• HR administration experience
• Experience of the core Microsoft Office package
• Technical – Knowledge of SAP or other HR systems is preferred