HR Service Delivery Associate

8102 ASOL-Mumbai STPI Company; Mumbai; On-site; INR 360,000 - 480,000; Full time

Job summary

Accenture in Mumbai is seeking a Payroll Associate to manage payroll inputs, reports and inquiries, ensuring accuracy and timeliness. You will collaborate with internal teams, third-party vendors and clients to resolve requests and uphold data security.

The role requires graduation, 13 years of payroll experience, and flexibility with shift timings. Strong English communication and high data accuracy are essential for processing US/UK/International payroll efficiently.

Qualifications

• Graduation in any discipline is acceptable.
• Strong written and verbal English communication.
• Attention to detail and data accuracy.

Responsibilities

• Process payroll inputs, reports, controls and inquiries per business rules.
• Handle payroll requests via email/workflow tools and coordinate with teams and vendors.
• Maintain client data confidentiality and adhere to processes and guidelines.
• Adapt to shift timings as required.

Skills

Payroll Processing

Shift Flexibility

Communication Skills

Education

Graduation

Job description

Skill required:

Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications:Any Graduation Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Payroll Associate will process all Payroll incoming requests received through emails, workflow tools, or other applications. These requests include resolving and completing service requests and working collaboratively with team members, internal teams, third party vendors, and clients.
• Payroll experience into US UK International
• Graduate in any discipline.
• Shift Timings
• Must be flexible with respect to shift timings

What are we looking for?

Primary skill - Payroll Process Design Roles and Responsibilities:

• Responsible for managing all Payroll Inputs, Payroll Reports, Payroll Controls, and Payroll Inquiries as per business rules.
• Execute the process accurately and timely as a hands on processor.
• Escalate issues and seek advice when faced with complex issues or problems.
• Always demonstrate the highest level of customer service.
• Ensure and maintain the security and confidentiality of client data.
• Update client applications accurately and quickly in accordance with the appropriate User Guides.
• Understand and adhere to Accenture processes and working methods.
• Understand relevant payroll legislation as appropriate and manage cases and inform clients.
• Understand and perform the full range of Payroll processes including Payroll Inputs, Payroll Controls and Checks, Payroll Reports, Payroll Inquiries, Year End activities, and Adhoc Payroll activities.
• Maintain a clear understanding of existing performance metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent.
• Propose process improvement ideas that reduce time, improve accuracy, or enhance controls.
• Participate in team building activities.

Knowledge Skills Requirements

• Good organizational and prioritization skills.
• Good oral and written communication skills.
• Analytical and problem solving skills.
• Multicultural awareness.
• Passion for customer service.
• Team player.
• Results and detail oriented.
• Focus on high data accuracy.
• Quality driven in communications and all system transactions.
• Good written and verbal skills.
• Strong English language communication skills

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture