HR Service Delivery Analyst

Accenture PLC; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accenture Bengaluru is seeking an HR Service Delivery Analyst to reinforce payroll operations across multiple regions. You will handle payroll inputs, controls, and reporting while ensuring compliance with country-specific legislation.

Requirements include 3–5 years of payroll experience, proficiency in Workday, SAP or PeopleSoft, and strong Excel skills (VLOOKUP, Pivot Tables). Rotational shifts may be involved; graduation is required.

Qualifications

• 3 to 5 years of payroll experience across countries such as US, UK, Europe, India, etc.
• Understanding of payroll legislation including US W4/W2 forms, UK P60/P45/P11D, Final Paycheck Laws, State Reciprocal Agreements.
• Knowledge of payroll controls and checks to ensure payroll accuracy (reconciliation, variance analysis, zero/negative net pay, duplicate payments).
• ERP applications knowledge: SAP, Workday, PeopleSoft; strong Excel skills (VLOOKUP, Pivot Tables).
• Payroll processing: inputs, controls, reports, inquiries, year-end activities, ad hoc activities.

Responsibilities

• Analyze and solve lower-complexity problems.
• Interact with peers and collaborate within the organization.
• May have limited interaction with management and stakeholders.
• Work with moderate guidance on daily tasks.
• Receive detailed instructions on new assignments.
• Make decisions that impact personal work and potentially the work of others.
• Function as an individual contributor within a team.
• Be willing to work in rotational shifts when required.
• Perform Root Cause Analysis and recommend corrective actions.
• Suggest process improvement ideas that improve efficiency, accuracy, and controls.
• Participate in Knowledge Transfer activities and become a process SME.
• Provide training to new team members and support process change initiatives.

Skills

Payroll - Workday

Education

Any Graduation

Tools

SAP

Workday

PeopleSoft

Excel

Job description

Skill required: Payroll - Workday Payroll Accounting

Designation: HR Service Delivery Analyst

Qualifications: Any Graduation

Years of Experience: 3 to 5 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
• Minimum 3 to 5 years of payroll experience across countries such as US, UK, Europe, India, etc.
• Understanding of payroll legislation, including:
• US W4 W2 Forms
• UK P60 P45 P11D
• Final Paycheck Laws
• State Reciprocal Agreements
• Knowledge of payroll controls and checks to ensure payroll accuracy, such as:
• Payroll reconciliation
• Variance analysis
• Zero or Negative Net Pay reports
• Duplicate payment
• Knowledge of ERP applications such as:
• SAP
• Workday
• PeopleSoft
• Good Excel skills including:
• VLOOKUP
• Pivot Tables
• Payroll certification is an added advantage.
• Understand and perform the full range of payroll processes, including:
• Payroll inputs
• Payroll controls and checks
• Payroll reports
• Payroll inquiries
• Year-end activities
• Ad hoc payroll activities

What are we looking for?

• Clear understanding of performance metrics and reporting mechanisms.
• Ability to improve measurement systems and reporting effectiveness.
• Ability to plan and allocate work efficiently.
• Support daily reporting and management operating systems (MOS).
• Guide team members on responsibilities and process understanding.
• Resolve process-related issues promptly.
• Participate in team-building activities.
• Conduct training needs analysis using quality reports and knowledge assessments.
• Create effective quality control (QC) and audit mechanisms to meet service levels.
• Support training and knowledge-sharing
• 3 to 5 years of payroll experience.
• Knowledge of ERP applications such as SAP, PeopleSoft, Workday, etc.
• Understanding of payroll legislation and compliance requirements.
• Experience performing payroll validations and control checks.
• Familiarity with payroll reconciliation and reporting activities.
• Payroll certification is preferred.
• Knowledge of MS Office and Excel functions including VLOOKUP and Pivot Tables.
• Strong verbal and written communication skills

Roles and Responsibilities:

• Analyze and solve lower-complexity problems.
• Interact with peers and collaborate within the organization.
• May have limited interaction with management and stakeholders.
• Work with moderate guidance on daily tasks.
• Receive detailed instructions on new assignments.
• Make decisions that impact personal work and potentially the work of others.
• Function as an individual contributor within a team.
• Be willing to work in rotational shifts when required.
• Perform Root Cause Analysis (RCA) and recommend corrective actions.
• Suggest process improvement ideas that improve efficiency, accuracy, and controls.
• Participate in Knowledge Transfer activities and become a process SME.
• Provide training to new team members and support process change initiatives.
• Participate in process-related internal initiatives

Equal Employment Opportunity Statement

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