Hr Operations Team Lead

Capgemini; Chennai District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Capgemini in Chennai seeks an experienced Talent Acquisition professional to lead and manage both internal and external clients. You will drive TA processes end-to-end, coordinate with client teams, and mentor junior members while enabling process excellence.

The role emphasizes collaboration, reporting, and continuous improvement within HR operations, including requisitions, screening, and interview scheduling. 5–7 years of relevant experience preferred.

Qualifications

• 4-6 years of experience in HR domain.
• Strong communication and team leadership abilities.
• Experience in Talent Acquisition processes and reporting.

Responsibilities

• Lead and manage internal and external clients within Capgemini TA.
• Manage part of the TA process per Capgemini methodology/transition plan.
• Organize knowledge sharing sessions within and across teams.
• Collaborate with client teams to understand process challenges and flows.
• Gather commitments on process design, tech enhancements, and standardization.
• Develop process excellence in HR operations including requisitions, screening, scheduling, offers and reporting.

Skills

Client management

Team management

Analytical skills

Written and verbal communication

Problem solving

Cross-functional collaboration

Job description

Given your work experience, we believe it would be a great opportunity for you to progress in your career at Capgemini.

Talent Acquistion

Location: Chennai

Experience:5 - 7 Years

• Demonstrate expertise in leading and managing both internal and external clients.
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
• Organize knowledge sharing sessions both within the team and cross teams
• Collaborate with client team to understand process challenges, flows, etc.
• Works with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc.)
• Develop process excellence in HR Operational activities (e.g. Manage candidate information, create requsitions, candidate screening, interview scheduling, offer management, reporting, etc)
• Provide clarification of Talent Acquisition policies and procedures across teams
• Monitors progress toward reaching commitment thresholds and provides status reporting to core project management team
• Creates & update all required process documentation (process maps and procedures) within agreed timeframes on the defined support tool
• Maintains collaborative relationships with vendors and internal stakeholders.
• Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
• Continually seek out ways to improve Client satisfaction.
• Build the positive and supportive team culture and help team to improve efficiency.
• Contribute to team Business As Usual” activities such as hiring, process improvement, service standardization, etc.
• Develop, mentor, and coach junior members.
• Handle client communication and reporting.
• Exhibit strong problem-solving and business acumen skills
• Demonstrate advanced proficiency in written and verbal communication skills
• Handle the complex problem raised by client and provide solution to problem.
• Responsible for timely and accurate processing of end to end Talent Acquisition activities (Manage candidate information, create requsitions, candidate screening, interview scheduling, offer management, reporting, etc.)
• Handle employee requests according to the project deadlines
• Provide expected quality of deliverables.
• Interaction with Client daily via phone and email, work on resolving Talent acquisition related issues, cooperate with other delivery team members, and ensure that the documentation is up to date
• Ensure knowledge sharing with other team members and work in coordination with the team.
• Strong Analytical skills for the reporting.
• Team Management skills
• Valid experience of 4-6 years in HR domain
• Good verbal and written communication skills
• Positive team player
• Team management