HR Operations Specialist

Jobtailor; Chennai District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Jobtailor in Chennai area is seeking a data integrity and process improvement professional to manage audits, data quality activities, and HR data reviews within a service management framework.

You will maintain dashboards, metrics, and reporting aligned with organizational performance, collaborating with HR service providers to optimize service delivery and propose improvements. The role emphasizes autonomous work and guidance to others.

Qualifications

• Advanced knowledge of processes, procedures and systems.
• Gained specialist skills through extensive on-the-job experience to lead concepts and techniques.
• Often acts as a team lead or supports project coordination; provides guidance but is not a supervisor.
• Works autonomously within procedures; proposes improvements to processes and methods.
• Impacts quality, timeliness and effectiveness of tasks by own and related teams.

Responsibilities

• Responds to audit and compliance requests; completes data quality activities and executes remediations per service framework.
• Reviews HR data to ensure integrity, accuracy and consistency.
• Maintains dashboards and metrics aligned with performance KPIs.
• Collaborates with HR providers and stakeholders to optimize service delivery.
• Conducts tests to implement system improvements, coordinating with internal and external teams.

Skills

Process expertise

On-the-job experience

Team coordination

Autonomy in procedures

Job description

Responsibilities

• Responds to requests for audits, compliance checks and data quality activities are completed and agreed remediations are executed against a service management framework
• Reviews HR data to ensure data integrity, accuracy, and consistency
• Maintains dashboards, metrics, and other reporting aligned with key organizational performance metrics
• Collaborates with HR service providers and any other stakeholders to optimize service delivery
• Conducts tests to implement system improvements and fixes, coordinating testing efforts with both internal and external teams

Requirements

• Requires advanced knowledge and specialized skills in a variety of processes, procedures and systems
• Applies specialist skills gained through considerable on the job experience to lead in the development of concepts and techniques
• Often acts as a team lead or supports project coordination, providing guidance and work direction to others - but is not a supervisor
• Works autonomously within established procedures and practices; proposes improvements to processes and methods as needed
• Impacts the quality, timeliness and effectiveness of the tasks performed or services provided by the own and closely related teams