HR Manager

RWS; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

RWS seeks an experienced HR Advisor to join our People Services team, partnering with leaders to deliver compliant, commercially focused HR solutions across a global multi-country environment. You will advise managers and staff on employee relations, employment law, HR policies, and people practices while driving continuous improvement and operational excellence.

With 10+ years in Core HR Operations and a strong focus on change and compliance, you will help shape an inclusive, high-performing

Qualifications

• Significant experience in a generalist HR Advisory or Employee Relations role.
• Strong knowledge of employment law and labour legislation.
• Experience managing complex employee relations cases independently.
• Excellent stakeholder management and influencing skills.
• Commercially minded with the ability to balance business needs and employee outcomes.
• Experience supporting organizational change and process improvement initiatives.
• 10+ years of experience in Core HR Operations.
• Prior experience in compliance-driven or audit-heavy environments is mandato ry
• Bachelor’s/Master’s degree in HR, Business Administration, or related field

Responsibilities

• Partner with managers and employees to provide expert HR advice on employee relations, HR policies, and employment legislation.
• Independently manage complex employee relations cases, including disciplinary matters, grievances, performance management, capability, misconduct, absenteeism, restructures, redundancies, and terminations.
• Ensure HR decisions are legally compliant, commercially balanced, and aligned with company policies.
• Support Country Leads and act as deputy during periods of absence to ensure continuity of HR support.
• Partner with HR Business Partners, Global Service Delivery, Centres of Excellence, Payroll, Talent Acquisition, and business leaders to deliver seamless HR services.
• Support the implementation of global HR initiatives and organizational change programmes while ensuring compliance with local legislation.
• Drive continuous improvement by identifying opportunities to simplify and standardize HR processes.
• Apply Root Cause Analysis (RCA) to identify recurring issues and implement sustainable solutions.
• Proactively identify and mitigate employee relations and compliance risks.
• Champion a positive employee experience and foster an inclusive, high-performing culture.

Skills

HR advisory

Employee relations

Employment law

Stakeholder management

Communication

Change management

Process improvement

Global/matrix environment

Compliance/audit experience

People partnering

Education

Bachelor’s / Master’s in HR or related

Job description

We are looking for an experienced HR Advisor to join our People Services team. This role is ideal for an HR professional who thrives in a fast-paced, global environment and enjoys partnering with leaders to deliver practical, compliant, and commercially focused HR solutions.

As an HR Advisor, you will act as a trusted partner to managers and employees, providing expert guidance on employee relations, employment legislation, HR policies, and people practices across assigned countries. You will manage complex employee relations matters, support organizational change, and contribute to delivering an exceptional employee experience while driving operational excellence and continuous improvement.

About HR

Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can learn, grow, and thrive. We also love ideas and exploring new ways of doing things, united by our love of language.

Key Responsibilities

Job Overview

• Partner with managers and employees to provide expert HR advice on employee relations, HR policies, and employment legislation.
• Independently manage complex employee relations cases, including disciplinary matters, grievances, performance management, capability, misconduct, absenteeism, restructures, redundancies, and terminations.
• Ensure HR decisions are legally compliant, commercially balanced, and aligned with company policies.
• Support Country Leads and act as deputy during periods of absence to ensure continuity of HR support.
• Partner with HR Business Partners, Global Service Delivery, Centres of Excellence, Payroll, Talent Acquisition, and business leaders to deliver seamless HR services.
• Support the implementation of global HR initiatives and organizational change programmes while ensuring compliance with local legislation.
• Drive continuous improvement by identifying opportunities to simplify and standardize HR processes.
• Apply Root Cause Analysis (RCA) to identify recurring issues and implement sustainable solutions.
• Proactively identify and mitigate employee relations and compliance risks.
• Champion a positive employee experience and foster an inclusive, high-performing culture.

Skills & Experience

• Significant experience in a generalist HR Advisory or Employee Relations role.
• Strong knowledge of employment law and labour legislation.
• Experience managing complex employee relations cases independently.
• Excellent stakeholder management and influencing skills.
• Strong communication, coaching, and problem-solving abilities.
• Commercially minded with the ability to balance business needs and employee outcomes.
• Experience supporting organizational change and process improvement initiatives.
• A continuous improvement mindset with a focus on standardization and operational excellence.
• Ability to work collaboratively in a global, matrix environment.
• Influence people decisions across multiple countries.
• Lead meaningful employee relations and change initiatives.
• Drive improvements that enhance the employee experience.
• Work with experienced HR professionals across global teams.
• Develop your expertise in a dynamic and evolving international environment.
• 10+ years of experience in Core HR Operations
• Prior experience in compliance-driven or audit-heavy environments is mandato ry
• Bachelor’s/Master’s degree in HR, Business Administration, or related field

Life at RWS

If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood , then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies:

RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.