HR HEAD - Retail

Paradigmit Technology Services; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Paradigmit Technology Services in Bengaluru, Karnataka is seeking an experienced Retail HR Manager / HR Head to lead recruitment, HR operations, and employee engagement across 10+ retail outlets and corporate functions.

The role requires 8–12+ years in FMCD or multi-outlet retail with strong Labour Law knowledge, payroll coordination, and stakeholder management. You will drive retention strategies, governance, and workforce planning in a fast-paced retail environment.

Qualifications

• 8–12+ years of HR experience, preferably in FMCD, consumer electronics, multi-outlet retail or organised retail operations.
• Hands-on experience in recruitment and HR operations.
• Experience managing manpower across multiple retail outlets or distributed workforce.
• Proven ability to handle high-volume frontline and sales recruitment.
• Strong knowledge of labour laws, payroll coordination, and employee relations.

Responsibilities

• Lead end-to-end recruitment for 10+ retail outlets and corporate functions.
• Manage joining, onboarding, payroll coordination, attendance, leave and employee records.
• Drive employee engagement, retention initiatives, performance management, and development.
• Ensure compliance with labour laws, policies, and audits across locations.
• Partner with senior management and store operations for workforce planning and HR MIS reports.

Skills

Recruitment

HR Operations

Employee Engagement

Compliance

Stakeholder Management

Job description

Were Hiring | Retail HR Manager / HR Head

Industry: FMCD / Consumer Electronics Retail
Location: Bengaluru, Karnataka
Experience: 8–12+ Years (Retail HR experience preferred)

About the Role

We are looking for an experienced and dynamic Retail HR Manager / HR Head for a renowned consumer electronics retail brand with 10+ outlets across Bengaluru. The ideal candidate will be responsible for managing end-to-end recruitment, HR operations, employee engagement, and workforce management across multiple retail locations.

Key Responsibilities

1. Recruitment & Talent Acquisition

• Manage end-to-end recruitment for retail outlets and corporate/support functions.
• Hire Store Managers, Sales Executives, Store Supervisors, and other retail staff.
• Develop effective sourcing strategies to meet manpower requirements across 10+ outlets.
• Coordinate with business heads and store managers to ensure timely closure of vacancies.
• Build talent pipelines and maintain strong recruitment networks.

2. HR Operations & Administration

• Manage joining formalities, onboarding, employee documentation, and exit processes.
• Oversee attendance, leave management, payroll coordination, and employee records.
• Ensure smooth HR operations across all retail outlets.
• Monitor manpower deployment, employee turnover, absenteeism, and staffing requirements.
• Handle employee grievances, disciplinary matters, and performance-related concerns.

3. Employee Engagement & Retention

• Drive employee engagement, motivation, and retention initiatives across stores.
• Support performance management, appraisal processes, and employee development.
• Identify attrition trends and implement strategies to improve employee retention.
• Coordinate with store managers to maintain a positive work environment.

4. Compliance & HR Governance

• Ensure compliance with applicable labour laws and statutory requirements.
• Maintain HR policies, processes, and employee records.
• Coordinate with relevant stakeholders for audits and statutory documentation.
• Ensure consistent implementation of HR policies across all locations.

5. Business & Stakeholder Management

• Partner with senior management and retail operations teams on workforce planning.
• Prepare and present HR MIS reports covering hiring, attrition, headcount, and vacancies.
• Develop and implement HR processes to support business expansion and retail operations.

Candidate Requirements

• 8–12+ years of overall HR experience, preferably in FMCD, consumer electronics, organised retail, or multi-outlet retail operations.
• Strong hands‑on experience in both recruitment and HR operations.
• Experience managing manpower across multiple retail outlets or a large distributed workforce.
• Proven ability to handle high-volume frontline and sales recruitment.
• Good knowledge of labour laws, statutory compliance, payroll coordination, and employee relations.
• Strong leadership, communication, stakeholder management, and problem‑solving skills.
• Ability to work in a fast‑paced retail environment.