HR and Shared Services Associate

Quess IT Solutions; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Quess IT Solutions in Gurgaon is seeking a Graduate to join HR Shared Services (HRSS). You will support end-to-end employee lifecycle activities, manage stakeholder queries, and ensure accurate HR data handling across the organization.

The role requires strong Excel skills, familiarity with ServiceNow, and excellent communication. Willingness to work in rotational shifts, including US times, is essential for seamless HR service delivery.

Qualifications

• Graduate in any discipline.
• Good working knowledge of MS Excel and familiarity with ServiceNow.
• Understanding of employee lifecycle processes is preferred.
• Excellent verbal and written communication skills.
• Strong stakeholder management and interpersonal skills.
• Analytical mindset with effective problem-solving abilities.
• Adaptability and willingness to work in rotational shifts, including US shifts.

Responsibilities

• Support end-to-end employee lifecycle activities and HR shared services operations.
• Handle employee queries and provide timely and effective resolutions.
• Maintain and update employee records and HR data with accuracy.
• Use MS Excel and ServiceNow for day-to-day HR operations and query management.
• Coordinate with internal stakeholders to ensure seamless HR service delivery.
• Identify process gaps and contribute to continuous process improvement.

Skills

Communication skills

Stakeholder management

Analytical mindset

Problem solving

Adaptability

Education

Graduate in any discipline

Tools

MS Excel

ServiceNow

Job description

Job Description Associate, HR Shared Services (HRSS)

Location: Gurgaon (Phase V)
Qualification: Graduate (Any Discipline)
Shift: Rotational Shifts (Flexibility to work in US shifts)

Job Summary

We are seeking a detail-oriented and proactive graduate to join our HR Shared Services (HRSS) team. The ideal candidate should have a good understanding of employee lifecycle processes, strong communication skills, and the ability to manage stakeholder queries effectively while ensuring smooth delivery of HR operations.

Key Responsibilities

• Support end-to-end employee lifecycle activities and HR shared services operations.
• Handle employee queries and provide timely and effective resolutions.
• Maintain and update employee records and HR data with accuracy.
• Use MS Excel and ServiceNow for day-to-day HR operations and query management.
• Coordinate with internal stakeholders to ensure seamless HR service delivery.
• Identify process gaps and contribute to continuous process improvement.

Required Skills & Qualifications

• Graduate in any discipline.
• Good working knowledge of MS Excel and familiarity with ServiceNow.
• Understanding of employee lifecycle processes is preferred.
• Excellent verbal and written communication skills.
• Strong stakeholder management and interpersonal skills.
• Analytical mindset with effective problem-solving abilities.
• Adaptability and willingness to work in rotational shifts, including US shifts.

Contact - 9886873592