Housekeeping Supervisor

People, Jobs, and News; Bengaluru; On-site; INR 279,000 - 469,000; Full time

Job summary

People, Jobs, and News is seeking a detail-oriented Housekeeping Supervisor to manage on-ground housekeeping operations, ensuring high standards of cleanliness, efficient team execution, and a seamless guest experience.

The role involves supervising daily tasks, conducting inspections of approximately 80 rooms daily, and ensuring adherence to SOPs for consistent service delivery in Bengaluru. Strong leadership and guest interaction skills are essential.

Qualifications

• 2–3 years of experience in housekeeping, with 1+ year as a supervisor.
• Strong understanding of housekeeping standards and processes.
• Good team supervision and task management skills.
• Ability to handle guest interactions and resolve complaints effectively.

Responsibilities

• Ensure cleanliness across rooms, corridors, and common areas per standards.
• Manage daily room allocation, deep cleaning schedules, and team task distribution.
• Conduct routine inspections (≈80 rooms daily) to meet quality benchmarks.
• Oversee housekeeping staff performance and drive disciplined execution.
• Handle guest requests and complaints; maintain high CSAT via timely resolutions.
• Report maintenance issues and ensure timely closure.
• Ensure operations align with SOPs for consistency and efficiency.

Skills

Housekeeping

Team supervision

Guest interaction

Job description

Location: Kanyakumari/ Bangalore

Role Summary

We are seeking a detail-oriented Housekeeping Supervisor to manage on-ground housekeeping operations, ensuring high standards of cleanliness, efficient team execution, and a seamless guest experience.

Job Description: Housekeeping Supervisor

We are seeking a detail-oriented Housekeeping Supervisor to manage on-ground housekeeping operations, ensuring high standards of cleanliness, efficient team execution, and a seamless guest experience.

Key Responsibilities & Outcomes

• Operations & Standards
  • Ensure cleanliness across rooms, corridors, and common areas in line with defined standards
• Task Allocation & Execution
  • Manage daily room allocation, deep cleaning schedules, and team task distribution
• Quality Control & Audits
  • Conduct routine inspections (including ~80 rooms daily) to ensure adherence to quality benchmarks
• Team Supervision
  • Oversee performance of housekeeping staff and drive discipline in execution
• Customer Experience
  • Handle guest requests and complaints effectively; maintain high CSAT through timely resolution
  • Coordination & Escalations
    • Report maintenance issues to relevant teams and ensure timely closure
• Service Delivery
  • Ensure all operations are executed as per SOPs with consistency and efficiency

Eligibility & Skills

• 2–3 years of experience in housekeeping, with 1+ year as a supervisor (hospitality preferred)
• Strong understanding of housekeeping standards and processes
• Good team supervision and task management skills
• Ability to handle guest interactions and resolve complaints effectively

Skills: housekeeping supervisor,facility management,housekeeping