Housekeeping Guest Service Associate

Fairmont Hotels & Resorts; Mumbai; On-site; INR 279,000 - 391,000; Full time

Job summary

Fairmont Hotels & Resorts in Mumbai is seeking a dedicated housekeeping professional to maintain spotless, welcoming rooms and public areas in a fast-paced luxury setting. You will uphold safety, cleanliness, and guest comfort, ensuring memorable stays for guests.

The role emphasizes teamwork, attention to detail, and consistent service to support hotel performance and guest satisfaction. Experience in hospitality housekeeping is preferred.

Qualifications

• Positive attitude and motivation to work in a collaborative environment.
• Strong organizational skills.
• Minimum 1 year of relevant experience.
• Good operational experience.

Responsibilities

• Provide clean, hygienic, hazard-free areas in the hotel to achieve guest satisfaction and profitability.
• Maintain high standards of cleanliness in assigned guest rooms and public areas.
• Remain alert, courteous and helpful to guests and co-workers at all times.
• Clean rooms, public areas, Executive Office, and perform other duties as assigned.
• Report any matters affecting the hotel's interests to Management.

Skills

Positive attitude

Strong organizational skills

Minimum 1 year of relevant experience

Good operational experience

Job description

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

• To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
• Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
• Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
• Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Qualifications

• Positive attitude and motivation to work in a collaborative environment
• Strong organizational skills.
• Minimum 1 year of relevant experience
• Good operational experience

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.