Housekeeping Executive

Four Points by Sheraton; Chennai District; On-site; INR 257,000 - 368,000; Full time

Job summary

Four Points by Sheraton in Chennai is seeking a Non-Management Housekeeping professional to ensure quality across guest rooms and public areas. You will coordinate with Housekeeping, Engineering, Front Office and Laundry to maintain smooth daily operations and guest satisfaction.

The role requires at least 1 year of supervisory experience and a high school diploma or GED, with a focus on detail, safety, and professional communication.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Inspect guest rooms, public areas, pool and other areas after cleaning to ensure quality standards.
• Run sold room reports, verify room status, identify discrepant rooms and prioritize cleaning.
• Assist housekeeping management in daily activities and scheduling.
• Coordinate efforts between Housekeeping, Engineering, Front Office and Laundry.
• Document and resolve issues with discrepant rooms with Front Desk.
• Prepare, distribute and communicate changes in room assignments; inform next shift.
• Complete required paperwork and reports; follow safety policies.
• Assist management in hiring, training, scheduling, evaluating and coaching staff.
• Adhere to company policies; report maintenance issues and safety hazards.
• Maintain professional appearance and protect company assets; welcome guests and respond to service needs.
• Communicate clearly and maintain positive relationships with colleagues.
• Move and lift up to 55 pounds; operate carts and equipment; work across shifts.
• Use computers/POS systems to enter and locate work-related information.
• Read and verify information in various formats; perform other duties as requested.

Skills

Guest service

Team coordination

Clear communication

Education

High school diploma or GED

Job description

Additional Information

Job Number26111956

Job CategoryHousekeeping & Laundry

LocationNo 333 Velachery Tambaram Main Rd, Tambaram Main Road, Velachery, Chennai Tamil 600042, India VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.