Housekeeping Associate

Courtyard by Marriott; Chennai District; On-site; INR 201,000 - 268,000; Full time

Job summary

Courtyard by Marriott in Chennai, India, is hiring for a Housekeeping & Laundry non-management position. The role involves running sold room reports, verifying room status, prioritizing cleaning, coordinating with Housekeeping, Engineering, Front Office, and Laundry, and ensuring rooms meet quality standards.

The position is full-time with duties including documentation, safety adherence, and guest service excellence within a Marriott-branded hotel in the World Trade Centre complex.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• License or certification: None.

Responsibilities

• Run sold room reports and verify room status; prioritize room cleaning.
• Coordinate with Housekeeping, Engineering, Front Office, and Laundry; resolve issues with Front Desk.
• Prepare and distribute room assignments to Housekeeping staff; monitor Do Not Disturb rooms.

Education

High school diploma or GED equivalent

Job description

Additional Information

Job Number26100168

Job CategoryHousekeeping & Laundry

LocationBrigade Hotel Ventures Limited, World Trade Centre,Tower 3 No. 5/142, OMR, Rajiv Gandhi Salari, Perungudi,, Chennai Tamil 600096, India VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position SummaryRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.